What You'll Do

• Define the long-term product vision and roadmap for TFH's device portfolio, including future hardware platforms, accessories, operator experiences, and adjacent product opportunities.
• Translate company strategy, customer insights, operational learnings, technical constraints, manufacturing realities, and business objectives into a clear product strategy.
• Own product direction across the full hardware lifecycle—from concept exploration through architecture, development, validation, manufacturing, launch, and in-field iteration.
• Drive product discovery through user research, field visits, operational data, customer feedback, and market understanding.
• Define product requirements, success metrics, priorities, and roadmap decisions while ensuring teams remain aligned around measurable outcomes.
• Partner closely with UX Design to shape intuitive end-to-end user and operator experiences, and with Industrial Design to ensure the physical product reflects the intended experience.
• Work alongside Hardware Engineering, Device Software, AI, Manufacturing, Supply Chain, Privacy, Security, Market Operations, and executive leadership to make informed product decisions and navigate complex tradeoffs.
• Lead product readiness for launches, including product quality, field validation, operational readiness, issue prioritization, and post-launch learning.
• Build, mentor, and grow a high-performing team of product managers while establishing strong product practices across the organization.
• Foster a culture of curiosity, rigorous thinking, accountability, and customer obsession.

What You'll Bring

• 10+ years of product management experience, including significant leadership responsibility for complex hardware and software products.
• Demonstrated success bringing products from early concept through production, launch, and global scale.
• Experience defining product strategy across hardware, software, AI, manufacturing, operations, and business considerations.
• Strong product judgment with a high bar for usability, reliability, quality, and customer trust.
• Proven ability to navigate ambiguity, make principled tradeoffs, and influence senior cross-functional stakeholders.
• Experience partnering closely with design and engineering organizations to build exceptional customer experiences.
• Excellent written and verbal communication skills, with the ability to communicate complex ideas clearly and drive alignment across diverse teams.
• Technical fluency across multiple disciplines such as consumer electronics, embedded systems, AI, biometrics, manufacturing, supply chain, reliability engineering, or global hardware deployment.
• Experience hiring, developing, and leading high-performing product teams.
• A hands-on, low-ego leadership style with a bias toward learning directly from customers, operators, and real-world product performance.
• Willingness to travel globally to engage with users, operators, manufacturing partners, and deployment teams.

Why This Role Matters

Pay transparency statement (for CA and NY based roles): The reasonably estimated salary for this role at TFH in San Francisco ranges from $327,500 - $385,000, plus a competitive long term incentive package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, TFH offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, vision and mental health benefits, a 401(k) plan and match, life insurance, flexible time off, commuter benefits, professional development stipend and much more!