About Xapo

Xapo Bank is a fully distributed team of over 160 employees working remotely from 50+ countries around the world. We are committed to creating a world that enjoys economic freedom and wealth protection, no matter where you live. We work hard, think globally, and inspire each other to learn and grow.

About the Role

We are looking for a Head of Quality Engineering to join our technology function, reporting directly to the CTO. This role owns the quality framework across the entire technology function, coverage standards, gate criteria, AI-assisted test tooling, Stream Aligned Team (SAT) enablement, and pre-release veto authority.

This is not a traditional QA role. You will not sit in a test team checking other people's code—SAT engineers own quality in their own code (shift-left). You own the system engineers test within: the framework, the tooling, the gates, and the standards. The role is deliberately tooling-heavy over headcount-heavy. Your budget is for tooling and AI tokens, not for building a QA team beneath you.

The agentic QA pipeline is already in active proof-of-concept with positive early results; you will own scaling it to production. Your north star is fully automated quality enforcement, where releases are blocked automatically when rigorous checks fail, without needing human intervention. Target: more than 80% of release quality decisions made by automated tooling within 12 months of hire.

Responsibilities

• Own coverage standards (unit, service, integration, end-to-end), gate criteria, and the quality contribution to the function-level Definition of Done, aligned with Head of Engineering on backend and Head of Frontend Engineering on client-side
• Define measurable coverage thresholds per service and per tribe, with trend visibility, and drive adoption across teams
• Hold and exercise pre-release veto authority to block releases when quality gates are not met; own the automated tooling that makes this veto self-triggering
• Define and drive the framework for automated test generation, regression coverage, integration test tooling, and the agentic QA pipeline
• Produce training, documentation, tooling, and templates that let Stream Aligned Team engineers do quality work themselves, without a separate QA function
• Partner with Head of Platform Engineering on dedicated QA environments, test data management, and integration test infrastructure
• Own quality posture metrics including defect escape rate, coverage trends, release veto rate, AI tooling adoption progress, and percentage of releases requiring no manual quality intervention
• Partner with Security on SAST, DAST, and dependency scanning as components of the quality gate

Requirements

• 8+ years in software quality engineering with a clear track record of owning quality frameworks across engineering organisations, not just managing a QA team or running manual test cycles
• Hands-on experience building CI/CD quality gates at multiple levels (unit, service, integration, end-to-end)
• Practical experience with AI-assisted test tooling, LLM-driven test generation, agentic QA pipelines, or equivalent
• Demonstrated ability to raise quality standards without a reporting hierarchy
• Solid understanding of distributed, event-driven microservices architectures
• Experience defining and tracking quality metrics (defect escape rate, coverage baselines, release veto rates)
• Strong written communication
• Experience in regulated fintech, payments, or banking environments with a strong emphasis on mobile-first product delivery
• Dedicated workspace and reliable internet connection
• Alignment with Xapo Values and Values-Driven Leadership principles

Nice to Haves

• Hands-on experience with agentic or generative AI test tooling in production or near-production contexts
• Familiarity with Team Topologies
• Security testing experience (SAST, DAST, dependency scanning)
• Background in crypto, Web3, custody, or blockchain-based systems
• Open-source contributions or external thought leadership
• "Roll-up-your-sleeves" mentality

Benefits

• Impact globally, work remotely from anywhere in the world
• 100% remote position with flexible work schedule
• Flexible PTO plan
• Yearly budget for individual learning and development goals
• Collaborative, high-performance team environment

Details

• Type: Full-time
• Location: Remote, worldwide (headquartered in Gibraltar)
• Workplace: 100% remote