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igamingbettingOtherremote
About this role
Mr Bit is seeking a Head of Risk and Fraud to oversee risk management and fraud prevention strategies in the iGaming industry.
Description
Mr Bit is seeking a Head of Risk and Fraud to oversee risk management and fraud prevention strategies in the iGaming industry.
Responsibilities
- Create and implement global strategy for Risk, Fraud and Responsible Gambling functions;
- Oversee the Risk and Fraud department, ensuring the smooth and efficient operations;
- Oversee the Responsible Gambling function, to make sure company applies sufficient duty of care measures to the customers;
- Create and implement (when needed) KPIs to measure performance of processes;
- Evaluate fraud risks associated with new product launches, new territory launches and changes to existing products or funding methods;
- Keep detailed records of suspicious activity, analyse trends, industry security threats and provide recommendations to mitigate losses;
- Provide feedback through quality assurance and full responsibility for team and agent KPIs, including document processing times;
- Point of reference for any fraud related queries or escalations made by the team or by other departments;
- Create and maintain effective fraud rules in payments engine;
- Accountable for risk management practices, policies and procedures, including the results of those practices;
- Design and implement operational policies that align with overall business strategy;
- Collaborate with the Customer Service and Sales teams to leverage capabilities to achieve operation efficiency and customer satisfaction;
- Proactive and continuous improvement of service to optimize the customer service through processes;
- Ensure compliance with licensing and legal requirements and regularly maintain / update operational procedures;
- Submit operational budget and expenses to the Finance department;
- Analyzing and choosing anti-fraud and regulatory third party providers;
- Mentoring and guiding the team on best practice, ensuring they each develop;
- Supporting the team with day-to-day tasks when required, hands on when needed;
- Configuring systems and tools related to the teams work including anti-fraud system.
Requirements
- 4+ years of experience in a senior Risk & Fraud role within the iGaming industry;
- Strong ability to balance risk management with business growth in a customer-centric environment;
- Deep knowledge of fraud prevention and risk management practices across multiple jurisdictions;
- Analytical and detail-oriented mindset with excellent problem-solving skills;
- Proven ability to motivate, lead, and manage a team;
- Strong communication and negotiation skills;
- Proficiency in both verbal and written English and Russian languages.
Conditions & Benefits
- A chance to work in a highly professional and dynamic team.
- Attractive remuneration package and opportunities for professional development.
- Work schedule: Full-time.
Job Details
Market range (est.)$135k–$270k
LocationRemote
AI Score★★★★★★☆☆☆☆ 6/10
Riskhigh-risk
PostedSep 14, 2026 (6d ago)
Tags & Skills
igamingbettingOtherremote