Key Responsibilities

• People Operations & HR Administration

- Manage end-to-end employee lifecycle processes, including onboarding, offboarding, employee records management, employment contracts, and HR documentation. - Act as the primary HR contact for Hong Kong employees and managers on HR-related matters. - Maintain accurate employee records and HR systems. - Ensure HR practices comply with Hong Kong employment laws and company policies. - Support employee relations matters and coordinate with regional HR leadership when necessary. - Assist with employee engagement initiatives, culture-building activities, and workplace programs.

• Payroll, Benefits & Compliance

- Manage monthly payroll administration and coordinate with external payroll vendors to ensure accurate and timely salary payments. - Administer MPF contributions, employee benefits, insurance programs, leave management, and related HR operations. - Maintain payroll records and employee data in compliance with Hong Kong regulatory requirements. - Support annual tax filing processes, employer tax returns, and employee tax documentation. - Ensure compliance with Hong Kong Employment Ordinance and other relevant employment regulations. - Partner with Finance and external service providers on payroll, benefits, and employee-related matters.

• Immigration & Work Visa Administration

- Manage employment visa and immigration processes for Hong Kong-based employees. - Coordinate work visa applications, renewals, extensions, transfers, and cancellations. - Liaise with employees, hiring managers, immigration consultants, and government authorities throughout the visa process. - Monitor visa validity and ensure ongoing compliance with immigration requirements. - Support relocation and onboarding activities for international hires moving to Hong Kong. - Maintain accurate immigration records and documentation.

• Recruitment & Talent Acquisition Support

- Support recruitment activities for Hong Kong-based positions. - Coordinate interviews, candidate communications, offer documentation, and onboarding activities. - Assist recruiters and hiring managers with sourcing and recruitment administration when needed. - Support regional recruitment projects and hiring initiatives across the organization. - Ensure a positive and professional candidate experience throughout the hiring process.

• Office Administration & Workplace Management

- Oversee daily office operations and ensure a professional, efficient, and well-functioning workplace. - Manage office facilities, supplies, equipment, vendors, service providers, and workplace maintenance. - Coordinate office access, seating arrangements, visitor management, courier services, and office logistics. - Liaise with landlords, property management companies, and external vendors. - Support office budgeting, invoice processing, procurement, and expense tracking. - Organize employee events, team gatherings, and workplace engagement activities.

• HR Projects & Regional Support

- Partner with regional HR, Talent Acquisition, Finance, Legal, and business teams on cross-functional initiatives. - Support implementation of HR policies, procedures, and operational improvements. - Assist with HR reporting, workforce data management, audits, and compliance activities. - Contribute to regional HR projects, employee engagement programs, performance management processes, and organizational initiatives. - Take ownership of additional HR and operational responsibilities as the Hong Kong office continues to grow.

Qualifications

• 3–8 years of experience in HR Operations, People Operations, HR Generalist, Office Management, or related roles.
• Hands-on experience managing Hong Kong HR operations, including payroll administration, employee benefits, onboarding, offboarding, and employee records management.
• Proven experience handling Hong Kong employment visa and immigration processes.
• Strong understanding of Hong Kong Employment Ordinance, payroll practices, MPF administration, and employment compliance requirements.
• Experience supporting recruitment processes and talent acquisition activities.
• Experience in fintech, electronic payments, digital banking, cryptocurrency, technology, financial services, or other fast-growing industries is strongly preferred.
• Excellent written and spoken English is mandatory, Cantonese and Mandarin are strongly preferred.

Type

• Full-time Employee

Location

• Hong Kong, SAR

Team

• Talent & Organizational Development

Workplace

• Hybrid