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About this role
Experienced VIP Manager and Team Mentor with a strong background in iGaming and Web3, specializing in VIP customer management, AML/KYC compliance, and team training.
Description
Experienced VIP Manager and Team Mentor with a strong background in iGaming and Web3, specializing in VIP customer management, AML/KYC compliance, and team training.
Responsibilities
- Work with VIP clients and high-risk users
- Manage financial operations, AML/KYC, payment investigations
- Handle 22 projects simultaneously
- Manage a team of 15 specialists
- Train employees from adaptation to full independence
Requirements
- Experience with VIP clients and user retention
- AML/KYC checks and financial operations
- Problem-solving for payments, blocks, escalations, conflict situations
- Analyze and investigate transactions (fiat/crypto)
- Identify suspicious activity and interact with Anti-Fraud/Compliance
- Build and optimize internal processes
- Train, adapt, and develop employees
- Create regulations, templates, and training materials
- Manage teams and control KPIs
- Work with crypto infrastructure, Web3, and payment systems
Job Details
Market range (est.)$90k–$180k
LocationRemote
AI Score★★★★★☆☆☆☆☆ 5/10
PostedMay 26, 2026 (61d ago)
Tags & Skills
cryptoigamingweb3Other
Tech Stack
VIP customer managementAML/KYCfinancial operationsteam managementtraining and developmentprocess optimizationcrypto infrastructureWeb3
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