Market Operations Specialist at Crypto.com · Web3Vacancy
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Market Operations Specialist

Remote
$60,000–$90,000
◆ 8/10 cryptoweb3Otherremote
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About this role

Join Crypto.com as a Market Operations Specialist to support B2B partners by monitoring markets, addressing inquiries, and ensuring smooth operations during live events.

Description

Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

Responsibilities
  • Serve as a primary point of contact for B2B partners—answering questions about market availability, contract specs, and settlement outcomes in a timely and professional manner.
  • Monitor live markets during active events, identifying and escalating liquidity gaps, pricing anomalies, or operational issues before they impact partners or traders.
  • Track live sports, political, and macroeconomic events in real time, ensuring markets stay accurate and relevant as events unfold.
  • Coordinate with the broader ExOps team to flag settlement edge cases, surface partner feedback, and ensure issues are routed and resolved quickly.
  • Maintain clear records of partner interactions and market issues, supporting the audit trail required under CFTC regulatory standards.
  • Contribute to weekend and evening coverage rotations—this is when markets are most active and partners need support most.
Requirements
  • 1–2 years in a client-facing operations, trading support, or market monitoring role.
  • Experience in sports betting, prediction markets, financial exchanges, or a related industry.
  • Familiarity with binary options, event contracts, or other derivatives products.
  • Knowledge of CFTC regulations or exchange compliance basics is a plus.
  • Experience working with B2B partners or institutional clients in a fast-paced environment.
  • A strong communicator, you write clearly, respond quickly, and know how to explain a complex market mechanic to someone who isn’t an expert.
  • A sports fan with a feel for the moment. You understand why certain events drive engagement and you’re tuned into the storylines that matter.
  • Calm under pressure. When a partner is frustrated and a market is live, you don’t escalate the tension—you reduce it.
  • Detail-oriented without being slow. You catch the anomaly in a market feed without losing sight of the ten other things you’re tracking.
  • A team player who surfaces problems early.
  • Comfortable working across tools and dashboards to monitor market health; no coding required, but tech-comfortable is a must.
Conditions & Benefits
  • Competitive salary
  • Attractive annual leave entitlement including: birthday, work anniversary
  • 401(k) plan with employer match
  • Eligible for company-sponsored group health, dental, vision, and life/disability insurance
  • Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
  • Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
Job Details
Salary$60,000–$90,000
LocationRemote
AI Score★★★★★★★★☆☆ 8/10
PostedJul 30, 2026 (1h ago)
Tags & Skills
cryptoweb3Otherremote

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