Marketing Operations Associate

About the role

As a Marketing Operations Associate at Elliptic, you will play a key role in supporting the marketing team by managing HubSpot and ensuring data quality. Your work will contribute to Elliptic's mission of combating crypto crime, which is vital for maintaining trust in the financial system.

You will be responsible for tasks such as audience segmentation, lead source tracking, and monitoring email health. Success in this role means maintaining accurate records and creating clear documentation that helps both the marketing team and leadership make informed decisions.

Skills that matter here

• HubSpot: You will use HubSpot for managing forms, emails, workflows, and reporting.
• B2B marketing: A solid understanding of B2B marketing channels is crucial for connecting CRM activities to broader marketing strategies.
• AI tools: Fluency with AI tools will help you enhance your workflow and improve efficiency.
• Dreamdata: Experience with Dreamdata will support your lead source tracking and attribution reporting tasks.
• Zapier: Familiarity with Zapier can streamline processes and automate tasks within the marketing tech stack.
• Intercom: Knowledge of Intercom can enhance customer communication and engagement strategies.

Who this role suits

• Detail-oriented individuals who can identify and improve inefficient processes.
• Candidates who communicate clearly and can translate business needs into actionable recommendations.
• People who are comfortable using technology and AI tools to enhance their work.
• Those with a background in B2B marketing who enjoy collaborating with cross-functional teams.

From the employer

What you'll do

• Build and maintain CRM audience segmentation, and handle segment requests from marketing and commercial teams
• Own data quality, forms, subscription types and email templates, so records stay accurate and compliant across the customer lifecycle
• Build our lead source tracking, UTM standards and attribution reporting across HubSpot and Dreamdata
• Monitor email health and deliverability, and build the dashboards and Notion documentation that marketing and leadership rely on

What you'll bring

• Hands-on, day-to-day HubSpot experience across forms, email, workflows, segments, custom objects and reporting
• A solid understanding of B2B marketing channels and how they connect to the CRM and the wider marketing technology stack
• An eye for process and detail: you spot the clunky step and can't leave it alone
• Clear communication and documentation, with the ability to turn business requirements into clear recommendations
• Fluency with AI tools as part of your daily workflow, you use them to move faster and think better, and you know when not to trust them
• Bonus points for marketing operations experience in B2B SaaS, hands-on time with tools like Dreamdata, Zapier, Intercom or Notion, or a basic understanding of how APIs move data between systems.

What we offer you

• Hybrid working and the option to work from almost anywhere for up to 90 days per year
• £500 remote working budget to set up your home office space
• $1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development
• Holidays: 25 days of annual leave plus bank holidays
• An extra day for your birthday
• Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks of fully-paid leave
• Private health insurance: we use Bupa!
• Full access to Spill Mental Health Support
• Life Assurance: we hope you will never need this, but our cover is for 4 times your salary to your beneficiaries
• Cycle to Work Scheme