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Cohere is seeking an Office Manager & Security Coordinator in Ottawa to oversee office operations and security compliance. Join a leading AI company focused on building cutting-edge solutions.
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Key Responsibilities:
Front-Facing Operations & Vendor Management:
- Direct oversight of cleaners, food & beverage program, suppliers, and maintenance vendors
- Coordinate room setups (snacks/water), manage external visitor logistics, and ensure office cleanliness/organization
- Lead internal communication channels (Slack: #office-Ottawa, #celebrations) and disseminate company-wide updates
- Handle shipping and logistics, including laptop distribution for new hires and managing returns
Security Compliance & Protocol Implementation:
- Ensure compliance with security policies, procedures, and regulations for handling classified information aligned with PSPC and Contract Security Program (CSP) requirements
- Oversee security screening processes for employees, contractors, and visitors
- Enforce access controls, secure storage, and transmission protocols for sensitive materials
- Report security incidents to relevant authorities (e.g., CSP, Canadian Security Intelligence Service) as required
- Maintain accurate security records, including clearance coordination, training logs, and incident reports
- Provide back up to the Company Security Officer
Office Management & Inventory:
- Maintain food, office, and cleaning supply levels; track usage and reorder proactively
- Conduct office tours and serve as primary in-person point of contact for new employees
- Oversee incoming/outgoing mail and package handling
- Provide on-site support for off-sites and events as needed, collaborating with hosting teams on security, access, onboarding, and guest logistics
Events, Culture & Community:
- Organize monthly social events (e.g., Pride Party, holiday celebrations) and "moments of delight" for team morale
- Manage event execution with security considerations for internal and external gatherings
- Coordinate guest experiences and visitor logistics
- Oversee mail management and package handling
Qualifications & Requirements:
Mandatory Requirements:
- Canadian citizenship and current residency in Canada
- Valid Reliability Status with familiarity with CSP/PSPC frameworks
- 2+ years of experience in security operations (government/industrial security preferred)
Preferred Qualifications:
- Experience managing vendors, facilities, and office operations
- Familiarity with government contract security requirements
- Strong event planning and community engagement skills
- Excellent communication and interpersonal abilities
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
- Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
- Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.