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About this role
Join Xapo Bank as an Operations Analyst and work remotely from anywhere. Contribute to payments, reconciliations, and operational processes in a dynamic fintech environment.
Description
Xapo Bank is a fully distributed team of over 130 Xapiens that work remotely from 30+ countries around the world. We are committed to changing the way things are done, aiming for economic freedom and wealth protection for everyone.
Responsibilities
- Troubleshoot and resolve issues related to customer transactions.
- Manage transaction statements to perform reconciliations of company assets.
- Monitor transaction processing, including authorizations and settlements.
- Assist with various operations-related tasks.
- Contribute to ad hoc tasks and projects.
- Develop, maintain, and improve operational policies and procedures.
- Identify, propose, and document enhancements to processes and internal controls.
Requirements
- 1-3 years of relevant experience in an Operations department.
- Bachelor's degree or equivalent in Business Administration or a related field.
- Proven experience in payments, banking, financial reconciliation, or card disputes.
- Strong work ethic with the ability to prioritize and manage multiple tasks.
- Excellent communication skills in English.
- Strong analytical and problem-solving abilities.
- Data-oriented mindset with advanced Excel or database skills.
- A keen interest in technology and cryptocurrencies.
- Ability to work with minimal supervision.
Conditions & Benefits
- Work 100% remotely from anywhere in the world.
- Flexible work schedule and PTO plan.
- Yearly budget for individual learning and development goals.
- Collaboration with a high-performance team.
Job Details
Market range (est.)$90k–$180k
LocationRemote
AI Score★★★★★★☆☆☆☆ 6/10
PostedApr 18, 2026 (101d ago)
Tags & Skills
cryptofintechoperationsOtherremote
Tech Stack
paymentsfinancial reconciliationcard disputesExcelJiraConfluenceMiroG-SuiteSlackZoomMastercard ConnectVISA Online