Join OpenAI as a Personnel Security Specialist to manage personnel security operations for classified government work, ensuring compliance and supporting employee experiences.
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
- Own the daily personnel security workload from intake through completion, including clearance verification, access nominations, visit requests, onboarding, offboarding, briefings, and reporting actions.
- Process and track personnel eligibility, classified access, indoctrinations, debriefings, customer approvals, and other program-specific security requirements.
- Maintain accurate, current, and audit-ready records in DISS, NBIS/eApp, NISS, internal tracking systems, and other applicable government or customer platforms.
- Guide employees through security forms, clearance and access requirements, required briefings, and reportable events while protecting sensitive personal information.
- Coordinate personnel security actions with government security representatives, customer security offices, program teams, and internal partners across Security, People, Recruiting, Legal, and IT.
- Prepare and manage visit authorization requests, security access requests, and related customer access packages, including CAC, NIPR, SIPR, and SAAR documentation when applicable.
- Identify discrepancies, aging cases, missing documentation, potential security concerns, and reportable information, escalating sensitive or complex issues promptly and appropriately.
- Maintain clear visibility into case ownership, status, deadlines, next steps, and government or customer dependencies.
- Develop and improve checklists, standard operating procedures, templates, metrics, and workflows that reduce backlog, manual effort, and missed handoffs.
- Support self-inspections, customer reviews, recurring reporting, and broader efforts to build a scalable, reliable personnel security program.
- Have hands-on personnel security experience supporting a cleared defense contractor, Intelligence Community organization, federal customer, or comparable classified environment.
- Have directly managed clearance verification, access processing, indoctrinations, debriefings, visit requests, security briefings, and onboarding or offboarding for cleared personnel.
- Have working experience with DISS and NBIS/eApp; familiarity with NISS, SWFT, Scattered Castles, or customer-specific security systems is a plus.
- Understand the NISPOM, applicable Security Executive Agent Directives, and government or customer personnel security requirements.
- Are highly organized and can manage competing priorities, sensitive records, recurring deadlines, and a high-volume case queue without losing accuracy.
- Communicate clearly and respectfully, particularly when explaining complex requirements or supporting employees through sensitive and sometimes frustrating processes.
- Demonstrate discretion with personal information and sound judgment about when to involve security leadership, Legal, People, or government security officials.
- Look for practical ways to improve operational reliability through documentation, metrics, templates, and approved AI tools, agents, and automations, while protecting sensitive information and preserving required human review and security judgment.
- Have experience supporting SCI or SAP access, customer-specific nominations, visit authorization requests, or related access packages.
- Hold active Top Secret eligibility and current SCI access, and can obtain and maintain any customer-required polygraph or additional access approvals.
- Hybrid work model of three days in the office per week.
- Relocation assistance offered to new employees.
- Additional onsite presence and occasional travel may be required based on classified program and government customer needs.