Product Growth Hacker (Exchange) at Crypto.com · Web3Vacancy
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Product Growth Hacker (Exchange)
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About this role

Join Crypto.com as a Product Growth Hacker to lead growth strategies for the Exchange App, focusing on user engagement and market positioning.

Description

Crypto.com is on a mission to accelerate the world’s transition to cryptocurrency. As we continue to scale our Exchange App, we’re hiring a Growth Marketing Hacker to lead on our go-to-market strategy, lifecycle initiatives, and product positioning that fuel global user growth and engagement as we expand.

Responsibilities

Responsibilities:

#### 1. Strategy & Positioning

  • Partner up with product and strategy teams to own the growth strategy for the Exchange (Advanced) vertical.

  • Develop stories and campaigns that differentiate our platform in a competitive global market.

  • Partner with data, analytics and product to define user personas (e.g. retail traders, crypto newcomers, high-frequency traders) and map tailored journeys for each.

  • Lead on creative/copy positioning and brief submission for growth teams to deliver impactful and localised campaigns.

  • Work closely with product managers to align on roadmap priorities and customer feedback loops.


#### 2. Launch Execution
  • Partner up with the product team to manage the go-to-market planning for feature launches.

  • Conceptualise integrated marketing campaigns across in-app, email, web, social, and earned media for UA to execute.

  • Partner with marketing, growth and product teams to ensure campaigns are timely, scalable, and data-informed.

  • Coordinate with local market teams and growth to adapt messaging for region-specific rollouts: localisation across product messaging, local behaviour and competitive landscape.


#### 3. Customer Insights & Market Intelligence
  • Analyze market trends and conduct competitive benchmarking to identify opportunities and threats.

  • Run user interviews, feedback loops, and surveys to understand pain points and improve UX/messaging.

  • Feed findings back into product and growth teams to inform prioritization and positioning.


#### 4. Growth & Retention
  • Design lifecycle programs that drive user activation, trading volume, and long-term retention.

  • Conceptualise promotions, streaks, and incentive programs that reward engagement and boost retention.

  • Work with data, analytics and product teams to identify drop-off points and optimize onboarding and reactivation flows.


#### 5. Performance & Reporting
  • Work with Growth and Product to define KPIs across funnel metrics, retention, and campaign impact.

  • Report using tools like GA4, Tableau, Mixpanel: work closely with analytics and product to iterate quickly.

Requirements

Requirements:

  • 7+ years of experience in product marketing: ideally crypto or financial background.
  • Proven success launching and scaling B2C products or platforms and growing adoption and revenue sustainably.
  • Excellent communication and copywriting skills: you can simplify complex ideas and tell stories that convert.
  • Highly collaborative, with experience working cross-functionally in fast-paced environments. Bias to action.
  • Analytical mindset with proficiency in marketing analytics and user research.
  • Experience in regulated industries or financial services is a plus.
Job Details
LocationRemote
AI Score★★★★★☆☆☆☆☆ 5/10
PostedJun 8, 2026 (6d ago)
Tags & Skills
cryptomarketingweb3Otherremote

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