Product Owner

What You'll get to do:

• Product Vision and Strategy

- Define and communicate the product vision, strategy, objectives, and roadmap for the sportsbook frontend. - Translate company strategy, operator requirements, market trends, and end-user needs into clear product priorities. - Identify opportunities to improve sportsbook acquisition, engagement, conversion, retention, and overall user experience. - Balance reusable product capabilities with operator-specific and market-specific requirements. - Contribute to the long-term evolution of the sportsbook product, including personalization, modularity, scalability, and multi-tenant capabilities. - Clearly articulate the business and customer value behind proposed initiatives.

• Product Discovery and Requirements

- Work with operators, commercial teams, internal stakeholders, and end users to identify problems, needs, and product opportunities. - Analyze sportsbook journeys such as event discovery, navigation, search, market selection, bet placement, betslip usage, live betting, promotions, and bet management. - Convert business needs into clear product requirements, user stories, acceptance criteria, process flows, and functional specifications. - Break down complex initiatives into manageable and independently deliverable increments. - Validate requirements with design, engineering, QA, platform teams, and relevant stakeholders before development begins. - Ensure regulatory, responsible-gambling, accessibility, localization, and market-specific requirements are considered during product definition. - Maintain complete, accurate, and accessible product documentation in Jira and Confluence.

• Roadmap and Prioritization

- Own and continuously maintain the product backlog. - Prioritize initiatives and backlog items based on customer value, user impact, commercial potential, strategic alignment, risk, effort, and technical dependencies. - Define minimum viable product scope and phased-delivery approaches for larger initiatives. - Manage scope throughout the delivery lifecycle and ensure material changes are assessed, documented, and agreed with the appropriate stakeholders. - Balance new product development, operator requirements, technical improvements, defects, and technical-debt reduction. - Make clear prioritization decisions when capacity or timelines are constrained.

• Agile Delivery

- Work closely with engineering, design, and QA throughout planning, refinement, development, testing, and release. - Ensure the development team understands the product objectives, user needs, requirements, and expected outcomes. - Lead or actively contribute to backlog refinement, sprint planning, reviews, and relevant product workshops. - Provide timely clarification and make product decisions during development. - Identify dependencies, risks, and blockers early and collaborate with the appropriate owners to resolve them. - Accept completed work based on agreed requirements and acceptance criteria. - Support release planning and ensure features are ready from a product, operational, documentation, and stakeholder perspective. - Maintain delivery transparency and communicate progress, risks, scope changes, and decisions clearly.

• Stakeholder and Client Management

- Act as the primary product contact for assigned sportsbook initiatives. - Build strong working relationships with operators, sportsbook platform teams, commercial stakeholders, engineering, UX, QA, delivery, and senior management. - Facilitate product workshops, requirement-gathering sessions, demonstrations, and roadmap discussions. - Set clear expectations regarding product scope, priorities, dependencies, and delivery assumptions. - Evaluate stakeholder requests objectively and challenge solutions that do not support the product strategy or provide sufficient customer value. - Present recommendations using evidence, product data, competitive analysis, and clearly structured business arguments. - Support client presentations, product demonstrations, sales opportunities, and RFP responses when required.

• Product Performance and Continuous Improvement

- Define success criteria and measurable KPIs for new features and product initiatives. - Monitor sportsbook metrics such as event-to-bet conversion, betslip completion, bet placement success, click-through rates, engagement, bet frequency, retention, and feature adoption. - Use quantitative data, qualitative feedback, user research, and operational insights to evaluate product performance. - Review delivered features after launch and identify opportunities for optimization. - Work with UX and analytics teams to identify friction, abandonment points, usability issues, and unmet customer needs. - Maintain awareness of sportsbook market developments, competitor products, user-experience patterns, and emerging technologies. - Conduct competitor and feature-comparison analysis to identify meaningful product differentiators. - Propose improvements that strengthen the UXMatrix sportsbook proposition and create measurable value for EveryMatrix clients.