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hrtechOperations Managerhybrid
About this role
Airbnb is seeking a Recruiting Manager for Global Operations to lead a team of recruiters and manage senior-level searches, ensuring a high standard of candidate experience and operational excellence.
Description
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
Responsibilities
A Typical Day
- Lead, coach, and develop a team of recruiters across global operations functions, holding a high bar for performance, candidate experience, and partnership quality.
- Personally lead end-to-end searches for senior and/or executive-level roles within Global Operations, from intake through offer and close, modeling the standard you expect from your team.
- Serve as a strategic talent advisor to senior business leaders across Global Operations, translating hiring needs into executable recruiting strategies.
- Own team-level goals, metrics, and reporting, proactively sharing data-driven insights with stakeholders and leadership to drive accountability and continuous improvement; represent the team in recurring global forums with funnel health and hiring-progress updates.
- Build and maintain strong cross-functional relationships with Finance, People and Global Operations teams to align on headcount priorities.
- Drive operational rigor across the full recruiting lifecycle, intake, sourcing strategy, pipeline management, offer execution, and closing, for both your team's requisitions and your own.
- Proactively identify and resolve pipeline escalations, partnering with business leaders and cross-functional teams to address issues before they impact delivery.
- Partner with Compensation, HR Business Partners, and Legal to navigate complex offer structures and ensure equitable, compliant hiring practices across global markets.
- Develop scalable processes and frameworks to improve team efficiency, data integrity, and recruiter capacity planning.
- Champion an exceptional, high-touch candidate experience, with particular attention to senior-level candidates, ensuring consistent and timely communication at every stage of the hiring process.
- Exceptional data fluency with the ability to build, interpret, and present recruiting dashboards and pipeline analytics from the ground up; you do not wait for data to come to you, you architect the infrastructure, identify the gaps, and translate complex metrics into clear narratives that drive stakeholder alignment and inform hiring strategy at the leadership level.
- Establish yourself as a subject-matter expert and trusted voice in operations recruiting, both internally and in the broader talent market.
- Contribute to cross-functional recruiting initiatives, including process design, tooling decisions, and recruiter development programs.
- Represent the recruiting team in executive-level conversations, including capacity planning, headcount reviews, and quarterly business updates.
Requirements
Your Expertise
- 9+ years of full-cycle recruiting experience, including a demonstrated track record personally leading senior-level searches, and at least 2 years managing and developing a team of recruiters.
- Deep functional expertise in at least one Global Operations sub-function is highly preferred (e.g., Customer Support, Trust & Safety), not just general familiarity with operations hiring.
- Demonstrated success recruiting for global operations, business functions, or non-technical roles at a technology company.
- Proven ability to build trust and credibility with senior business leaders and act as a genuine strategic partner rather than a transactional hiring resource.
- Experience conducting market research, talent mapping, and proactive pipeline-building for senior-level roles, not solely reactive, requisition-driven sourcing.
- Strong data orientation with the ability to interpret pipeline metrics, forecast capacity needs, and translate insights into action.
- Experience navigating complex, multi-stakeholder hiring environments across multiple geographies and business units.
- Exceptional communication and influencing skills, with sound judgment in ambiguous situations.
- Proficiency with enterprise recruiting and HRIS tools such as Greenhouse, Workday, Gem or comparable systems.
- A track record of building inclusive pipelines and championing diversity throughout the hiring process.
- Genuine comfort carrying a personal search load alongside people leadership, this role requires the ability to lead strategically and operate hands-on, at a senior individual-contributor level, when the work demands it.
Conditions & Benefits
How We'll Take Care of You
- Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands.
- The base pay range is subject to change and may be modified in the future.
- This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
- Pay Range $160,000 — $200,000 USD.
Job Details
Salary$160,000–$200,000
LocationHybrid
AI Score★★★★★★★★☆☆ 8/10
PostedSep 14, 2026 (6d ago)
Tags & Skills
hrtechOperations Managerhybrid
Tech Stack
full-cycle recruitingdata-drivenstrategic leadershiptalent acquisitionpipeline managementcommunicationinfluencing skills