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About this role
Talent Hub is seeking a Risk / Chargeback Manager for a large iGaming holding focused on the Indian market. The role involves managing disputes, fraud prevention, and team leadership.
Description
Talent Hub is looking for a Risk / Chargeback Manager for a large iGaming holding focused on the Indian market. This position is responsible for the entire dispute cycle, building anti-fraud measures, and managing processes or a team.
Responsibilities
- Analyze transactions and user behavior to identify fraud patterns and false chargebacks.
- Manage the entire chargeback cycle, disputes, and cyber complaints in Cyber Cell for India.
- Develop and implement anti-fraud rules, scoring models, and additional KYC/AML procedures.
- Resolve disputed transactions with acquiring banks, PSPs, and payment systems.
- Set KPIs, control SLA for dispute timelines, and develop the direction.
- Write specifications and advocate for anti-fraud tasks with product and development teams.
- Monitor chargeback rates, conversion, and costs of disputes, preparing reports.
- Track changes in Indian regulations and adjust processes accordingly.
Requirements
- 3-5 years of experience in Fraud / Chargeback / Risk in high-risk sectors: iGaming, betting, Forex, with a focus on India.
- Knowledge of local payment methods: UPI, IMPS, Paytm, PhonePe, Netbanking.
- Understanding of Indian regulations: RBI Master Directions, Payment and Settlement Systems Act, chargeback rules, working with Cyber Cell and police.
- Experience in managing processes or people.
- Understanding the intersection of AML/KYC with fraud processes.
- Ability to formulate development requirements and bring features to release.
- Proficient in Excel, basic SQL knowledge, understanding of BI tools.
- Fluent in Russian, English at B2+ level for negotiations with banks and PSPs.
Conditions & Benefits
- High income, Fix + KPI discussed based on the candidate.
- Hybrid or office work in Moscow or Cyprus, or remote work from Minsk with business trips.
- Employment under the Labor Code or a labor contract.
- Strong team in a growing market.
Job Details
Market range (est.)$90k–$180k
LocationHybrid
AI Score★★★★★★★☆☆☆ 7/10
Riskhigh-risk
RecruiterTalent Hub
PostedOct 1, 2026 (11d ago)
Tags & Skills
bettingforexigamingriskOtherhybrid
Tech Stack
Fraud ManagementChargeback ProcessingRisk AssessmentKYCAMLSQLExcelBI Tools
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