Live · Updated daily
Web3 Jobs & Crypto Jobs Where crypto teams hire. Where builders get found.
The #1 crypto-native job board for web3 jobs, crypto jobs & blockchain vacancies. Every role in the ecosystem — dev, design, marketing & more. Remote-first at top protocols, DAOs & companies.
500+Open Jobs
680+Companies
$180kAvg Salary
94%Remote Roles
Hiring in web3? Post a vacancy or search 5,000+ vetted crypto-native builders and reach out directly.
By using web3vacancy you agree to our Terms of Service and Privacy Policy.
Latest Crypto Job Vacancies
No longer accepting applicationsThis role at OKX has closed. Browse live web3 jobs instead.
◆ 6/10
cryptosupportweb3Customer Support
Get Discovered
No applications. Teams find and message you directly.
Drop your CV. web3 teams find you.
AI builds your profile in 60 seconds · PDF · drag or click
3-5d avg. to first message
·
320+ hires made
No account needed. Teams find you and reach out directly.
About this role
Join OKX as a Senior Agent in Customer Service, where you'll provide exceptional support to global customers in Dutch and English. Work remotely and be part of a leading crypto exchange.
Description
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.Responsibilities
What You’ll Be Doing
- Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice.
- Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc.
- Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language.
- Establishing and nurturing strong relationships with company partners and external stakeholders.
- Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures.
Requirements
What We Look For In You
- Diploma from college or above, related to any major.
- Excellent command of spoken and written English AND Dutch.
- Strong customer service skills, highly motivated team-player.
- Knowledge of digital asset exchange/trading.
- Demonstrated ability to motivate others and achieve results.
- Fast typing skills (at least 40 words per minute).
- Basic computer knowledge: MS Office, MS Outlook and Internet Explorer and others applications like GA.
- Call center customer service-related work experience is preferred.
- Willing to work on shift rotation.
Conditions & Benefits
Perks & Benefits
- Competitive total compensation package.
- L&D programs and Education subsidy for employees' growth and development.
- Various team building programs and company events.
- Wellness and meal allowances.
- Comprehensive healthcare schemes for employees and dependants.
- More that we love to tell you along the process!
Job Details
Market range (est.)$120k–$245k
LocationRemote
AI Score★★★★★★☆☆☆☆ 6/10
PostedApr 29, 2026 (74d ago)
Tags & Skills
cryptosupportweb3Customer Supportremote
Tech Stack
customer servicecryptodigital asset exchangeCRM tools