Senior Business Operations Analyst

About the role

At Chainalysis, the Senior Business Operations Analyst will play a crucial role in improving decision-making processes and operational efficiency across various teams, including Finance, Product, and Engineering. This position involves collaborating on strategic initiatives, managing cross-functional projects, and driving improvements in business processes.

The successful candidate will need to identify and resolve friction in workflows, prepare data-informed recommendations, and facilitate alignment among stakeholders. With a focus on measurable outcomes, this role is key to supporting change initiatives and enhancing the company's overall performance.

Skills that matter here

• business operations: This role focuses on enhancing decision-making and operational efficiency across the organization.
• strategy: The analyst will drive strategic initiatives and improve processes by collaborating with various teams.
• management consulting: Experience in consulting will aid in framing ambiguous problems and developing actionable recommendations.
• data analysis: Strong analytical skills are required to translate data into insights that inform business decisions.
• project management: The role requires managing multiple work streams and ensuring effective change management.
• SQL: Familiarity with SQL is beneficial for data analysis and reporting tasks.

Who this role suits

• Candidates should have a background in business operations or management consulting, ideally within a SaaS or technology context.
• They must be analytical, capable of translating complex data into actionable insights.
• A strong communicator is essential, with the ability to create executive-ready materials.
• The ideal person will thrive in dynamic environments and demonstrate resilience and adaptability.

From the employer

You will:

• Partner with leaders across Finance, Product, Engineering, Sales, Marketing, Customer Success, and other teams to improve how the business plans, makes decisions, and executes.
• Support high-priority, cross-functional initiatives end to end: framing ambiguous problems, developing analyses and recommendations, aligning stakeholders, establishing milestones and governance, and driving follow-through.
• Help run planning and business review cadences, build KPI reporting and insights, improve processes and systems, and support change initiatives such as pricing and packaging, go-to-market readiness, product launches, and organizational or operating-model changes.
• Identify friction in cross-functional workflows and design scalable processes, tools, and operating mechanisms.
• Prepare clear, data-informed recommendations and executive-ready materials.
• Manage multiple work-streams and facilitate alignment across stakeholders, balancing speed, rigor, and effective change management.

Requirements:

• 3–6 years of experience in business operations, strategy and operations, management consulting, finance, program management, or a related field—ideally in a SaaS or technology environment.
• Strong analytical and problem-solving skills, with the ability to translate data into insights, recommendations, and decisions.
• Excellent written and verbal communication skills, including the ability to create executive-ready narratives and materials.
• Demonstrated ability to lead cross-functional initiatives from problem definition through implementation and measurable outcomes.
• Strong project and program management skills, including prioritization, stakeholder management, and attention to detail.
• Familiarity with business intelligence, data, and collaboration tools; experience with Jira, Confluence, Databricks, spreadsheets, SQL, and/or AI-powered tools is a plus.
• Ability to drive clarity in ambiguity, influence without authority, and demonstrate resilience in a dynamic environment.
• Curious, adaptable, and motivated to learn quickly, challenge assumptions, and make the company and team better.