
Join airSlate as a Senior Product Manager to lead user-facing experiences in the SignNow agreement execution journey, focusing on UX simplification and AI integration.
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
What you will be working on:
- Core user journeys.
- Own and improve core agreement execution flows, ensuring they are intuitive, fast, and reliable.
- User problem discovery.
- Deeply understand user pain points through research, support insights, and behavioral data, then translate them into clear problem statements and priorities.
- UX simplification.
- Turn complicated tasks into simple, guided experiences through UX, product design patterns, and smart defaults.
- AI-powered assistance.
- Identify opportunities to use AI to reduce friction and improve user confidence, especially in moments where users are unsure what is required. Define guardrails and fallback behavior to maintain trust.
- Compliance-guided UX.
- Build product guidance that helps users make correct decisions in compliance-sensitive contexts, even when users are uncertain about what “right” looks like.
- Experimentation and optimization.
- Drive measurable business outcomes through A/B testing and iterative improvements. Define hypotheses, success metrics, and clear decisions based on results.
- Cross-functional execution.
- Partner closely with engineering and design to deliver high-quality features, and collaborate with support, sales, and marketing to ensure strong adoption and customer outcomes.
- Metrics and reporting.
- Define and track KPIs, monitor funnel performance, and build learning loops that continuously improve the product.
What we expect from you:
- 5+ years of product management experience building user-facing B2B or B2C SaaS products.
- Strong product craft and UX judgment, with a proven ability to simplify complex user journeys.
- Deep user empathy and a consistent problem-solving approach, you start from user needs and outcomes, not feature delivery.
- Experience building and optimizing end-to-end user flows, including onboarding, key task completion, and self-serve experiences.
- Strong experimentation skills, including designing and executing A/B tests, interpreting results, and turning insights into impact.
- Data-driven decision-making skills, comfortable defining metrics, building dashboards, and using qualitative and quantitative inputs.
- Good intuition for where AI adds value in user-facing flows, and where it does not, including practical tradeoffs around quality, risk, and user trust.
- Excellent communication skills, able to align teams and stakeholders across product, engineering, design, data, support, sales, and marketing.
- Ownership mindset, bias for action, and comfort operating with ambiguity and multiple stakeholders.
What we offer
- Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working.
- Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience, plus a performance-based bonus system and stock options so you share in the company’s growth.
- Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources.
- Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options.
- Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms.
- Giving back - We support charitable initiatives around the world through the airSlate Care programme.
- Open communication - We encourage transparent dialogue at all levels.