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Join Alpaca as a Senior Sales Engineer, leveraging your technical skills and communication abilities to support enterprise sales in a dynamic fintech environment. Competitive salary and benefits included.
Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totaling over 9 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
- Serve as the product and technical subject matter expert, capable of thoroughly understanding and articulating all aspects of the Alpaca platform to diverse audiences and stakeholders.
- Serve as a regional market-specific expert in regulations, compliance, and jurisdictional requirements.
- Comfortable working with senior leaders and C-level executives.
- Collaborate closely with the Sales and Customer Success teams, providing essential technical advisory and product expertise throughout the client lifecycle.
- Present compelling product and technical use cases to prospective clients, while building trust and confidence in Alpaca's technical capabilities.
- Translate complex business and technical requirements into clear, simple solutions.
- Create sales support materials and documentation for new features and products.
- Own technical sales engagement end-to-end: discovery calls, solution validation, RFPs, and questionnaires that win deals.
- Lead demo strategy and execution, creating technical narratives that convert prospects into customers.
- Travel as needed to support sales activities and customer engagements.
- Stay updated on internal product development timelines and work closely with the product team to test and roll out new features to partners.
- Excited by the prospect of working in a startup environment, the ideal candidate is a self-starter who will take the lead in defining new processes where appropriate.
- 5+ years in a Sales Engineering, Solutions Engineering, Technical consulting, Technical Product Management or Partner Engineering client-facing role, with experience working at API or SaaS-first companies.
- Strong technical background, including hands-on experience working with APIs, WebSockets, Postman, Grafana and JSON.
- Superior verbal and written communication skills in English are essential for driving clarity on goals, setting expectations, and effectively collecting feedback from clients.
- You must be able to translate complex technical concepts into simple, understandable terms.
- Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and close attention to detail.
- Proficiency in speaking Korean.
- Competitive Salary & Stock Options.
- Health Benefits.
- New Hire Home-Office Setup: One-time USD $500.
- Monthly Stipend: USD $150 per month via a Brex Card.
- Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.