Senior Software Engineer, Infrastructure

THE WORK

We are seeking a new Staff Software Engineer to join the Platform Engineering team of our Custody department. You'll play a key role in shaping our engineering practices, ensuring the reliability and performance of our platform across a multi-cloud environment, and empowering our engineering team to deliver innovative features with speed and efficiency. You will drive improvements in our automation, observability, and overall platform stability.

WHAT YOU'LL DO

• Design, build, and operate scalable, resilient infrastructure across cloud providers including Azure, AWS, GCP, and IBM Cloud.
• Lead infrastructure architecture and reliability improvements for critical custody services.
• Implement and improve monitoring, alerting, logging, and observability across distributed systems.
• Own and evolve blockchain node infrastructure, including high availability, failover, and provider management.
• Build automation for infrastructure provisioning, deployments, testing, failover, incident response, and operational maintenance.
• Drive deployment operations and release reliability for platform and product services.
• Proactively identify performance bottlenecks, reliability risks, and operational gaps before they impact customers.
• Participate in on-call rotations, support production incidents, and help improve incident response and post-incident learning.
• Contribute to internal platform tools, services, and developer workflows.
• Create clear documentation, runbooks, and operational procedures for critical systems.
• Mentor engineers and provide technical guidance on infrastructure, reliability, and platform engineering decisions.

WHAT YOU'LL BRING

• 10+ years of experience in software engineering, platform engineering, infrastructure engineering, or systems operations for highly available production systems.
• Experience managing blockchain nodes, including high availability, failover, and operational resilience.
• Experience operating infrastructure in high-traffic, customer-critical, or security-sensitive environments.
• Strong production experience with PostgreSQL.
• Proven experience provisioning and managing infrastructure with Terraform or similar infrastructure-as-code tools.
• Deep experience with containerized infrastructure and Kubernetes in highly available environments.
• Proficiency with programming and scripting languages such as .NET, Go, Bash, or TypeScript.
• Experience with messaging and queueing technologies such as RabbitMQ or AMQP.
• Experience with observability tools such as OpenTelemetry, Grafana, Loki, Prometheus, or similar platforms.
• Familiarity with GitOps practices using platforms like Argo CD or Flux.
• Experience working with confidential computing solutions like AWS Nitro Enclaves, IBM Hyper Protect Virtual Servers, or GCP Confidential Computing.
• Excellent ability in solving problems and the ability to diagnose complex distributed system issues.
• Strong written and verbal communication skills, with a track record of working effectively across teams.
• A focus on clear procedures, strong documentation habits, and a dedication to operational excellence.

WHO WE ARE:

• The opportunity to build in a fast-paced start-up environment with experienced industry leaders
• A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
• Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
• In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
• Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
• We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances

• Competitive salary, bonuses, and equity
• Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
• Employee giving match
• Mobile phone stipend

Take Care of Yourself

• R&R days so you can rest and recharge
• Generous wellness reimbursement and weekly onsite & virtual programming
• Generous vacation policy - work with your manager to take time off when you need it
• Industry-leading parental leave policies. Family planning benefits.
• Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events