What you'll do:

• Own the design process:

- Lead the end-to-end design for complex web and mobile applications, from user research and discovery to pixel-perfect execution.

• Champion user needs:

- Deeply understand our diverse user base (global B2B and B2C customers, as well as internal teams) and advocate for their needs throughout the product development lifecycle.

• Shape our design processes:

- Support efforts to shape and evolve design processes and rituals, exploring and applying AI thoughtfully to improve collaboration, creativity, and efficiency.

• Cross-functional collaboration:

- Proactively bring stakeholders and users through the design process to bring projects to life.

• Execute proactively:

- Manage multiple product and feature launches across our dashboards while consistently raising design quality.

Who you are:

• Experienced:

- You have 12+ years of experience in product design, with a track record of consistently delivering design quality across multiple end-user touchpoints in a fast-paced environment.

• Leadership:

- You’ve led a team of designers across multiple end-user experiences, aligning the team around product priorities and user-centred design strategy, while also delivering high-quality design work as a hands-on contributor.

• User-centric:

- You're passionate about understanding user needs through research and metrics and advocating for user experience throughout the product lifecycle, regardless of touchpoint.

• Collaborative:

- Facilitate alignment across product, engineering, and other relevant teams, advocating for user needs with data and research.

• Systems Level Thinking:

- You have experience standing up processes, rituals, and standards to ensure design consistency across the product ecosystem.

• Technical proficiency:

- You have a solid understanding of working with API based products, advocating for user needs within API development, and a strong understanding of how designs are implemented.

How We Take Care of You:

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.