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Join Cryptio as a Success Enterprise Solutions Consultant, focusing on customer success for high-ARR clients in the crypto space. Be a trusted advisor and influence product development while working remotely.
About Cryptio Cryptio is the leading enterprise-grade financial data transformation and digital asset ERP platform for accounting, financial reporting, tokenization compliance, and loan management solutions. It is a complete back and middle-office platform that delivers financial integrity and accountability for businesses in crypto. Its platform allows users to transform on-chain and off-chain crypto activity into auditable records for accounting, treasury, tax filings, license applications, loans activity, and regulatory reporting. Having recently announced our $45m series B, now couldn't be a better time to join!
This is a strategic, consultative role focused on long-term value and enterprise success.
- Own post-onboarding success for strategic and high-ARR customers (£40k+ ARR)
- Serve as the primary technical and operational advisor post go-live
- Build deep relationships with finance, operations, and executive stakeholders
- Lead health checks, business reviews, and success planning sessions
- Map complex fund flows and ensure Cryptio remains the central source of financial truth
- Advise on advanced crypto use cases (stablecoins, custody, DeFi, token operations, treasury)
- Partner with Account Managers to identify expansion, upsell, and new use cases
- Act as an escalation point for complex customer and technical challenges
- Has 3–5+ years of experience in Customer Success, Solutions Consulting, Technical Account Management, or similar roles
- Brings strong expertise in accounting, financial operations, and reporting
- Has experience managing enterprise or high-ARR customers
- Understands crypto ecosystems and institutional digital asset workflows
- Is comfortable working with APIs, integrations, and complex system architectures
- Communicates confidently with technical teams and senior stakeholders
- Takes a consultative, advisory approach and thrives in multi-stakeholder environments
Nice to have
- Big 4, ERP, fintech, or crypto-native background
- Experience influencing product roadmaps or shaping best practices at scale
- You’ll work directly with some of the biggest names in stablecoins, DeFi, and institutional crypto
- You’ll act as a true strategic partner, not just a support function
- You’ll influence Cryptio’s product roadmap through real customer insight
- You’ll gain exposure to complex, enterprise-scale crypto finance operations
- You’ll operate in a high-trust, high-impact role with strong internal visibility
- Perks: 👩💻 Remote or Hybrid working, 🏝️ 25 days paid holiday plus bank holidays, 🙌 One additional day of annual leave each year, up to 30 total days, 🎂 Your birth off, 🧘 Mental health resources, wellbeing programs, and professional coaching, 🫶 Family-friendly policies, 💪 Fitness and wellness budget, 💻 MacBook Pro, 🖥️ $200 home office setup budget, 🎓Training and development budget we have additional benefits depending on location