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Join Pionex as a VIP Relationship Manager for the CIS region, focusing on acquiring and managing high-net-worth clients in the crypto exchange sector.
Pionex.com is the world's first crypto exchange with built-in trading bots, helping users automate their trading strategies globally. In recent years, we have also expanded into payment solutions (QR Pay), continuing to strengthen our presence in Southeast Asia, Latin America, and the CIS region.
- Search and attract wealthy (VIP) clients, building a network of VIP clients across the CIS region.
- Manage relationships with existing VIP clients, providing personalized service to enhance satisfaction and retention.
- Develop and implement growth strategies for VIP clients to increase assets under management (AUM).
- Stimulate trading volume growth among VIP clients, contributing to increased platform commission revenue.
- Monitor regulatory changes in the CIS, market dynamics, and competitor VIP strategies.
- Regular reporting to the head of business development in the CIS on the progress of the VIP direction, key performance indicators (KPI), and strategic recommendations.
- 3+ years of experience in VIP client development and management in Web3/crypto exchange (mandatory).
- Residence in Russia, deep understanding of the CIS crypto market and wealthy client behavior.
- Proven experience with data demonstrating growth of assets (AUM), retention, or increased trading volume of VIP clients.
- Fluent in Russian and English; knowledge of Chinese (Mandarin) will be a significant advantage.
- High customer service and negotiation skills; ability to build long-term relationships based on trust.
- High self-motivation, ability to work independently and take responsibility for results.
- Work from Russia with readiness for periodic business trips if necessary.