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OpenAI is looking for an experienced Account Director to manage relationships with startup customers, helping them leverage AI technology effectively. This role involves strategy, partnership, and technical understanding.
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
- Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan.
- Partner with solutions and research engineering to build and execute complex customer programs and projects.
- Own a consumption revenue target.
- Manage consumption revenue forecasts.
- Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
- Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.
- Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
- Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups.
- Support the recruitment and onboarding of other teammates.
- Support the development of company culture.
- 6+ years selling platform-as-a-service and/or software-as-a-service.
- Designing and executing complex deal strategies.
- Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers.
- Supporting the growth of fast-growing, high-performance companies.
- Working directly with C-level executives.
- Communicating technical concepts to customers and internal stakeholders.
- Leading high-visibility customer events (CAB, conferences, product launches, etc.).
- Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.
- Hybrid work model of 3 days in the office per week.
- Relocation assistance to new employees.