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fintechpaymentsAccount Managerremote
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About this role
We are looking for an ambitious Account Manager to manage a portfolio of B2B clients in a dynamic payment system. Join us to grow in the fintech industry.
Description
We are a rapidly developing payment system providing modern solutions for processing payments and financial operations. We are looking for an ambitious specialist ready to grow in the fintech sector.
Responsibilities
- Manage a portfolio of B2B clients: onboarding, support, development.
- Conduct QBR/EBR sessions to identify new growth opportunities.
- Monitor NPS, CSAT, churn rate, and address retention risks promptly.
- Manage upsells with the sales team.
- Coordinate incident support.
- Gather feedback and provide insights for improvement.
- Accurately fill client cards, manage reporting in ERP, and provide forecasts and analytical reports.
Requirements
- 4-6 years of experience in Account/Customer Success in B2B SaaS or IT.
- Understanding of retention, expansion, ARR/MRR, CAC, LTV metrics.
- Skills in managing multiple accounts and prioritizing tasks.
- Proficient in Russian and English (minimum B2, spoken/written).
- Ability to negotiate at the C-suite level.
- Experience with CRM/ERP. Sales experience is a plus.
- Location outside of Russia.
Conditions & Benefits
- Remote work format.
- Schedule 5/2 from 10:00 to 19:00 Moscow time.
- Vacation: 28 calendar days.
- Business trips.
Job Details
Market range (est.)$90k–$180k
LocationRemote
AI Score★★★★★☆☆☆☆☆ 5/10
PostedSep 21, 2026 (3h ago)
Tags & Skills
fintechpaymentsAccount Managerremote
Join Talent Pool
✓ Direct apply: you message the hiring person. No ATS.