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Account Manager
Stratosphere
Remote
6 months ago
full-time
closed
Responsibilities
- Client Onboarding: You have experience taking over client onboarding once the sales team has closed the sale and has filled out any required onboarding documents.
- Client Experience: You’re used to being the primary point of contact, and being responsible for answering all client questions in an efficient, retention-based manner.
- Maintain a Client Retention Strategy: Continue refining and improving existing Client Retention Strategy. This will mean bringing new ideas to the table at scheduled meetings and having a plan to deploy new strategies and a way to track the results of those efforts.
Conditions
- Base salary + commissions on renewals and upsells.
- Fully remote, flexible schedule.
- High ownership and direct impact on company growth.
- The opportunity to work with one of the most active teams in Web3 marketing.