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cryptofintechweb3Account Manager
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About this role
Join Kraken as an Account Manager for xStocks, where you'll manage strategic partnerships in the crypto space, driving growth and adoption of tokenized assets.
Description
Building the Future of Crypto
Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the [Kraken Culture](https://www.kraken.com/culture) page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account [here](https://support.kraken.com/hc/en-us/articles/226090548-How-to-create-an-account-on-Kraken). As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to [industry-leading security](https://blog.kraken.com/crypto-education/security-at-kraken), [crypto education](https://blog.kraken.com/category/crypto-education), and [world-class client support](https://blog.kraken.com/crypto-education/support-at-kraken) through our products like [Kraken Pro](https://pro.kraken.com/), [Desktop](https://www.kraken.com/desktop), [Wallet](https://www.kraken.com/wallet), and [Kraken Futures](https://www.kraken.com/features/futures). Become a Krakenite and build the future of crypto!Responsibilities
The opportunity
- Own and grow a portfolio of high-value accounts, with a core focus on driving AUM and trading activity
- Drive a proactive, strategic approach to account growth by identifying and executing on expansion opportunities across existing partners
- Run account strategy, campaigns, and engagement plans to deepen relationships and increase usage
- Manage QBRs / MBRs (as the function matures), particularly with institutional clients (e.g. exchanges, brokerages, fintechs)
- Work across a diverse partner base — from large TradFi players to emerging DeFi protocols (including hands-on channels like Telegram where needed)
- Partner cross-functionally with product, legal/compliance, treasury, and sales on integrations, incentives, and account growth
- Track and optimize marketing incentives vs ROI, ensuring commercial efficiency
- Support treasury allocation requests and partner needs across the lifecycle
- Use tools like Salesforce, Dune, and AI workflows (Claude, n8n, etc.) to manage accounts, reporting, and insights
- Represent xStocks at global conferences, summits, and roadshows (~30–35% travel across US, APAC, Europe)
Requirements
Skills you should HODL
- 5–7 years in Account Management / client-facing roles within fintech, crypto, or capital markets
- 2–3+ years in crypto, with solid understanding of DeFi, protocols, stablecoins, and on-chain ecosystems
- Experience working with institutional clients and/or trading/brokerage infrastructure (TradFi exposure is important)
- Proven ability to grow existing accounts (AUM, revenue, engagement) — not just close new logos
- Comfortable operating in ambiguity, asking the right questions, and building structure where none exists
- Strong cross-functional operator — able to work across product, compliance, legal, and commercial teams
- Commercially sharp with ability to manage incentives, track ROI, and drive measurable growth
- Professional presence with the ability to engage both institutional clients and crypto-native partners
Conditions & Benefits
Nice to haves
- Experience working with DeFi protocols or on-chain partners
- Familiarity with Dune analytics, CRM systems (Salesforce), and AI tooling
- Prior exposure to tokenized assets or equities / market structure
Job Details
Market range (est.)$90k–$180k
LocationRemote
AI Score★★★★★★☆☆☆☆ 6/10
PostedApr 22, 2026 (81d ago)
Tags & Skills
cryptofintechweb3Account Managerremote