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Join Unlimit as an Alternative Payment Method Manager in Dar Es Salaam, Tanzania. Lead merchant onboarding and support in East Africa, ensuring seamless payment experiences.
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.
- Lead end-to-end onboarding and implementation of new merchants in East Africa
- Resolve merchant issues related to APMs and ensure rapid technical support
- Coordinate across APM, Integration, Product, Sales, banks, and processors to streamline delivery
- Support API integrations and pre-sales solutioning for prospective clients
- Define integration requirements, user flows, and acceptance criteria
- Monitor transaction performance, conduct daily testing, and maintain Payment SR targets
- Use data and merchant feedback to improve product health and drive incremental enhancements
- Prioritize integrations, defects, and technical issues based on business impact
- Ensure timely reporting and uninterrupted service performance
- Proactively mitigate outage risks and ensure smooth go-live readiness
- Working knowledge of coding languages (Java, PHP, JavaScript, HTML, C/C++, Python, CSS, Perl, Shell)
- Experience with APIs (SOAP, REST), Web Services, XML stack, and CI/CD environments
- Familiarity with WSO2, Linux, Kubernetes (K8S), and database technologies (Oracle, MySQL, MSSQL, Postgres, DB2)
- Minimum 3 years’ experience in Telecommunications Operations in Tanzania
- Understanding of local mobile telecom network architecture
- Strong analytical, problem-solving, and customer query handling skills
- Willingness to work outside standard hours when required
- Attractive monthly salary paid in line with experience
- Full-time: 5/2 (Saturday and Sunday are off)
- A modern workplace with all necessary equipment
- A team of top international professionals to learn from
- Multicultural working environment