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Join Mercury as an AML Investigator III to help protect the financial ecosystem by detecting suspicious activities and conducting thorough investigations. Work remotely or from various US locations.
Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking experience possible to simplify entrepreneurs' and business owners’ financial lives.
Responsibilities
- Provide input as we implement new transaction monitoring rules and tune existing ones
- Review AML, and other financial crime alerts in our transaction monitoring queue and take action as needed
- Contact our users for information on their account usage and transactions
- Work with our partners and internal team members to review and assess information received from users
- Investigate and respond to Requests for Information (RFIs) from our Partner Banks, delivering clear, well-supported AML reviews on customer’s account activity
- Decision user accounts as needed, including locking or closing accounts
- Develop an understanding of expected activity for each type of user we work with
- Document investigative findings and escalate unusual or potentially suspicious activity to our Partners for SAR consideration
- Develop an unfailing eye for potential fraud or money laundering
- Investigate tools that would make your job easier
- Write clear documentation on current processes and help train future teammates
Requirements
- Experience in identifying money laundering, detecting fraud, or other financial crimes related behavior in banking, fintech, or other financial services through vendor AND in-house developed transaction monitoring rules
- Fluency in the language of bank transactions, including ACH, check, debit card, credit card, and wire transfers, both domestic and international
- Understanding of the business banking landscape and familiarity with international activity and ownership
- Empathy and understanding when communicating with users
- Ability to communicate complicated concepts with efficiency and clarity, both in speech and writing
- Confidence and kindness in managing relationships with external parties
- Efficiency and focus in work
- Organizational skills to keep an organized and clean inbox
- Problem-solving skills and a desire to improve teams, products, and processes
- Curiosity about the US banking system, startups, and ecommerce companies
Conditions
- Competitive base salary and equity (stock options/RSUs)
- Total rewards package updated regularly using reliable compensation survey data
- New hire offers based on experience, expertise, geographic location, and internal pay equity relative to peers
- Target new hire base salary ranges for this role: