KYC Investigator - Ongoing Due Diligence at Mercury · Web3Vacancy
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KYC Investigator - Ongoing Due Diligence

Remote
$77,000–$96,200
◆ 8/10 fintechOtherremote
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About this role

Mercury is seeking a detail-oriented KYC Investigator for their Ongoing Due Diligence team. The role involves conducting reviews to ensure compliance with regulatory requirements and supporting BPO partners.

Description

Mercury is the fintech startups use for banking and all their financial workflows. This turns out to be a pretty wild endeavor, so we’re looking to bring someone smart onto our Ongoing Due Diligence (ODD) team to help us out.

Responsibilities
  • Conduct KYC Refresh and/or Enhanced Due Diligence Reviews as needed
  • Identify opportunities to reduce unnecessary volumes through trends and themes associated to reviews conducted
  • Support our BPO partners with escalations tied to various review types tied to CIP, CDD & EDD
  • Communicate effectively with various stakeholders and customers
  • After account review, document rationale to maintain or exit decisions on customer accounts
  • Identify and escalate any potential issues or concerns to management
  • Maintain accurate and up-to-date records of all reviews conducted
Requirements
  • Have a strong understanding of regulatory requirements
  • Be a highly motivated self-starter, comfortable working within a fast paced environment
  • Work efficiently and independently, but know when to ask for help
  • Enjoy and have experience working autonomously in a queue based role, understanding how to prioritize your work and keep an organized, clean inbox and queue
  • Place an emphasis on quality - paying very close attention to detail to keep bad actors out and ensure we’re letting good customers in
  • Have great critical thinking skills and enjoy problem solving
  • Have great written communication skills
Conditions & Benefits
  • The total rewards package includes base salary, equity (stock options/RSUs), and benefits.
  • Competitive salary ranges based on location and experience:
- US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $85,500 — $96,200 USD - US employees outside of these areas: $77,000 — $86,600 USD - Canadian employees: $80,800 — $90,900 CAD
Job Details
Salary$77,000–$96,200
LocationRemote
AI Score★★★★★★★★☆☆ 8/10
PostedSep 3, 2026 (4d ago)
Tags & Skills
fintechOtherremote
Tech Stack
KYCAMLcompliancerisk managementbankingfraud prevention
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