Client Support Analyst at Ripple · Web3Vacancy
Jobs Companies Pricing Blog About Contact
For Recruiters
Live · Updated daily

Web3 Jobs & Crypto Jobs Where crypto teams hire. Where builders get found.

The #1 crypto-native job board for web3 jobs, crypto jobs & blockchain vacancies. Every role in the ecosystem — dev, design, marketing & more. Remote-first at top protocols, DAOs & companies.

500+Open Jobs
680+Companies
$180kAvg Salary
94%Remote Roles
Hiring in web3? Post a vacancy or search 5,000+ vetted crypto-native builders and reach out directly.
Analysing Your CV...
Extracting your experience, skills, and details...

Latest Crypto Job Vacancies

10 jobs found
No longer accepting applicationsThis role at Ripple has closed. Browse live web3 jobs instead.

Client Support Analyst

Office
Market range (est.) $90k–$180k
◆ 7/10 cryptofintechsupportCustomer Support
Join Talent Pool
Get Discovered

No applications. Teams find and message you directly.

Drop your CV. web3 teams find you.
AI builds your profile in 60 seconds · PDF · drag or click
Upload CV
3-5d avg. to first message · 320+ hires made
No account needed. Teams find you and reach out directly.
5,000+ web3 builders in the pool
About this role

Join Ripple as a Client Support Analyst in Dublin to support clients using our treasury management platform, solve problems, and enhance client experience.

Description

At Ripple, we’re building a world where value moves like information does today. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world.

Responsibilities
  • Be the front line for our clients and a trusted partner across the business.
  • Own issues end-to-end: troubleshoot, communicate clearly, and drive fast, high-quality resolutions.
  • Manage and prioritize incoming requests to hit SLAs without sacrificing quality.
  • Work cross-functionally with Customer Success, Account Managers, Solutions, and Engineering.
  • Spot patterns in client issues and turn them into actionable insights.
Requirements
  • Experience in B2B technical support, ideally in a SaaS environment.
  • Comfortable navigating APIs, bank connectivity, and payment formats.
  • Strong troubleshooting skills and working knowledge of SQL and reporting tools.
  • Familiarity with treasury, banking, or accounting concepts is a plus.
Conditions & Benefits
  • Competitive salary, bonuses, and equity.
  • Comprehensive benefits covering physical and mental healthcare.
  • Generous vacation policy and industry-leading parental leave policies.
  • In-office collaboration for moments that matter.
  • Catered lunches and fully-stocked kitchens.
Job Details
Market range (est.)$90k–$180k
LocationOffice
AI Score★★★★★★★☆☆☆ 7/10
PostedApr 14, 2026 (103d ago)
Tags & Skills
cryptofintechsupportCustomer Supportoffice
Tech Stack
SQLAPIsRSASymantec

Similar Web3 Jobs

Browse Crypto Job Vacancies

The #1 Web3 Job Board for Crypto Jobs & Blockchain Careers

Web3Vacancy is the leading web3 job board for blockchain developers, DeFi engineers, smart contract auditors, NFT product managers, DAO operators, ZK researchers, and Web3 growth leads. We aggregate 2,400+ remote-first crypto jobs from top protocols, decentralized exchanges, layer-2 networks, AI-blockchain startups, and Web3 studios worldwide. Whether you are hiring or looking for your next blockchain job, Web3Vacancy is the go-to job board for the decentralized economy.

Find web3 jobs across every skill level and specialization. Solidity developers, Rust engineers, Move programmers, ZK circuit engineers, tokenomics designers, crypto legal counsel, Web3 community managers, and blockchain data analysts all find their next role here. New crypto job listings are added daily across Ethereum, Solana, Polygon, Arbitrum, Base, Cosmos, Sui, Aptos, and every emerging blockchain ecosystem.

Looking to start a web3 career? Explore our guides on web3 salaries, blockchain interview questions, and the top web3 companies hiring in 2026. New to blockchain? Start with our What Is Web3 guide and learn web3 development from scratch. Employers can post a web3 job or browse our web3 talent pool to hire blockchain developers directly.