Role in brief
OKX is seeking a Compliance Analyst to oversee electronic communications surveillance and ensure compliance within a leading crypto exchange. This role is ideal for candidates with AI-driven compliance experience and Mandarin proficiency.
About the role
As a Compliance Analyst at OKX, you will be responsible for monitoring and executing surveillance of electronic communications to ensure compliance and identify risks. Your work will involve reviewing alerts from various communication channels, maintaining audit-ready records, and escalating complex issues when necessary.
OKX values a culture of continuous improvement and innovation. You will leverage AI-driven compliance tools and automated workflows to enhance operational efficiency and accuracy. The company encourages a proactive mindset and offers opportunities for professional growth through training and development programs.
Skills that matter here
- AI-driven compliance tools: This role utilizes AI-driven compliance tools to enhance the efficiency of monitoring and risk detection processes.
- large language models: Experience with large language models is important for analyzing unstructured text data and improving compliance processes.
- automated workflow tools: Automated workflow tools are employed to streamline alert review and improve overall operational efficiency.
Who this role suits
- A candidate with a strong analytical mindset and attention to detail.
- Someone who is fluent in Mandarin and can support multi-lingual communication.
- An individual driven by curiosity and a desire to improve processes.
- A person with a background in finance, law, or business administration, preferably with knowledge of crypto regulations.
From the employer
Operational Surveillance & Risk Detection
- Execute Primary Triage: Perform daily review and triage of e-communications alerts across email, chat, text, and messaging channels within target SLA timelines.
- Identify Risk Indicators: Apply foundational compliance and regulatory guidelines to detect potential policy breaches, misconduct, or operational risk indicators.
- Maintain Audit-Ready Records: Execute precise data entry and case logging to ensure complete, compliant documentation for audit trails.
Case Processing & Escalation
- Gather Case Context: Conduct initial background gathering and evidence collection on flagged communications to support case evaluations.
- Draft Clear Case Notes: Prepare structured, fact-based summaries outlining key findings for non-standard alerts requiring upper-level review.
- Escalate Complex Issues: Promptly escalate ambiguous, high-risk, or complex matters to senior analysts and leadership.
Operational Efficiency, AI & Continuous Improvement
- Meet Volume & Quality Targets: Consistently hit daily output targets (KPIs) while maintaining strong precision in case evaluations.
- AI Tooling & Automation: Utilize AI-assisted surveillance platforms, prompt engineering, and automated workflow enhancements to streamline alert review and triage quality.
- Support Lexicon & Model Tuning: Identify recurring false positives and operational bottlenecks, providing feedback to help refine alert parameters and ML/AI model accuracy.
- Drive Process Enhancement: Bring strong intellectual curiosity and a proactive mindset to continuously challenge existing surveillance workflows, proposing innovative ways to improve operational efficiency.
- Expand Domain Knowledge: Actively participate in ongoing training to build technical expertise across crypto regulations, market conduct rules, and emerging compliance technologies.
What We Look For In You
- Mandarin Language Proficiency: Fluent in Mandarin (written and spoken) to support regional, cross-border, and multi-lingual e-communications surveillance across global team channels.
- AI & Technical Aptitude: Hands-on experience working with AI-driven compliance tools, large language models (LLMs), or automated workflow tools to enhance daily analytical tasks.
- Mindset & Drive: Strong curiosity and an inherent drive to continuously refine processes, automate repetitive tasks, and elevate overall team performance.
- Analytical Skills: Strong attention to detail with the ability to synthesize unstructured text data, spot nuances, and present concise findings.
- Education / Experience: BA/BS in Finance, Law, Business Administration, or a related field (or equivalent practical experience).
Nice to Haves
- Prior exposure to specialized e-communications surveillance software (e.g., Smarsh, Behavox, Relativity) or lexicon/keyword monitoring tools.
- Understanding of market abuse indicators, insider trading, or conduct risk concepts within financial services or digital assets.
- Background in crypto, digital assets, Web3, or multi-lingual operational support.
Perks & Benefits
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
Questions about this role
Is this position remote?
The job is based in an office, and specific remote work policies are not mentioned.
What qualifications are required?
Candidates should have a BA/BS in Finance, Law, Business Administration, or a related field, along with experience using AI-driven compliance tools.
What are the benefits of working at OKX?
OKX offers a competitive compensation package, learning and development programs, team building activities, wellness allowances, and comprehensive healthcare schemes.
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