Join Kindred Group as a Content Designer to create clear, accessible, and customer-centered experiences in the betting and gaming industry. Collaborate with cross-functional teams to improve customer journeys and deliver innovative solutions.
At FDJ UNITED, we don't just follow the game, we reinvent it. FDJ UNITED is one of Europe’s leading betting and gaming operators, with a vast portfolio of iconic brands and a reputation for technological excellence. With more than 5,000 employees and a presence in around fifteen regulated markets, the Group offers a diversified, responsible range of games, both under exclusive rights and open to competition. We set new standards, proving that entertainment and safety can go hand in hand. Here, you’ll work alongside a team of passionate individuals dedicated to delivering the best and safest entertaining experiences for our customers every day. We’re looking for bold people who are eager to succeed and ready to level-up the game. If you thrive on innovation, embrace challenges, and want to make a real impact at all levels, FDJ UNITED is your playing field. Join us in shaping the future of gaming. Are you ready to LEVEL-UP THE GAME?
Key Responsibilities
- Create clear, accessible and customer-centred content for digital product journeys.
- Work with Product Designers to shape information hierarchy, user flows, interaction patterns and content structure.
- Translate complex, technical, regulatory or operational information into language customers can understand.
- Contribute to discovery, problem framing, ideation, prototyping and usability testing.
- Use Figma and other collaborative tools to explore and present content in context.
- Work closely with Engineering to understand technical constraints and support accurate implementation.
- Apply content standards, patterns and terminology consistently across products and markets.
- Collaborate with Legal, Compliance, Product, Research, Localisation and other stakeholders.
- Identify content, interaction or journey problems that may sit beyond the immediate copy request.
- Contribute to post-release learning by reviewing feedback, analytics and other available evidence.
- Balance customer needs, accessibility, business objectives, regulatory requirements and delivery constraints.
- Share knowledge and contribute to the continuing maturity of Content Design within the team.
Essential Experience and Skills
- Practical experience as a Content Designer, UX Writer, Product Writer or in a closely related product content role.
- Experience creating content for digital products, services or customer journeys.
- Ability to explain complex information clearly and structure content around customer needs.
- Understanding of content hierarchy, navigation, interaction states and end-to-end user journeys.
- Experience collaborating with Product Design, Product Management and Engineering.
- Working knowledge of Figma or a similar collaborative design tool.
- Ability to respond constructively to feedback and explain the rationale behind design decisions.
- Strong attention to detail, particularly in high-risk, transactional or customer-facing experiences.
- Understanding of accessibility and inclusive content principles.
- Ability to manage competing priorities and work effectively in a multidisciplinary team.
- Strong written and verbal communication skills.