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◆ 6/10
techOtheroffice
About this role
Join OpenAI as a GSOC Operator to monitor security systems and ensure the safety of employees globally. This full-time role requires shift coverage and offers a chance to work in a fast-paced environment.
Description
OpenAI’s Global Security Operations Center (GSOC) protects the safety of our people, workspaces, and global operations. We operate 24/7 in a fast-paced, high-growth environment, providing incident response, threat monitoring, situational awareness, and support to teams across the organization.
Responsibilities
- Monitor and manage access control, video surveillance, alarms, and other security technologies.
- Communicate with internal partners using Slack, Jira, and other collaboration tools.
- Identify, assess, and respond to security alerts and incidents; escalate appropriately.
- Support emergency notifications and mass communication systems during critical situations.
- Provide global travel monitoring and situational awareness to help keep employees safe.
- Maintain detailed logs, reports, and documentation of all security events and responses.
- Follow established procedures and contribute to continuous improvement of playbooks and workflows.
- Deliver excellent service and support to employees, visitors, vendors, and partner teams.
- Participate in routine training, drills, and skill development to maintain readiness.
Requirements
- 5+ years of experience in GSOC, corporate security, or protective operations, or a bachelor’s degree in a relevant field.
- Military, law enforcement, or emergency operations center experience may substitute for traditional GSOC experience.
- Hands-on experience with access control and VMS platforms (e.g., Genetec).
- Proficiency with Slack, Jira, Google Workspace, and incident documentation workflows.
- Familiarity with travel risk monitoring tools (e.g., International SOS) is a plus.
- Experience with emergency mass notification systems and/or AI-enabled security tools is helpful.
- Strong verbal and written communication skills and the ability to stay composed under pressure.
- A customer-focused mindset, with the ability to learn, adapt, and follow protocols with precision.
- A collaborative, resilient, and team-oriented approach.
Job Details
Market range (est.)$90k–$180k
LocationOffice
AI Score★★★★★★☆☆☆☆ 6/10
PostedSep 26, 2026 (16d ago)
Tags & Skills
techOtheroffice
Tech Stack
access controlvideo surveillanceincident responsethreat monitoringcommunication toolsdocumentation workflows