2,400+ jobs from 680+ companies · Updated daily
Web3 Jobs & Crypto Jobs Where crypto teams hire. Where builders get found.
The #1 crypto-native job board for web3 jobs, crypto jobs & blockchain vacancies. Every role in the ecosystem — dev, design, marketing & more. Remote-first at top protocols, DAOs & companies.
By using web3vacancy you agree to our Terms of Service and Privacy Policy.
Don't just browse — get discovered
5,000+ web3 builders · 680+ companies hiring
Hiring in web3?
Post a vacancy. Reach the largest crypto-native talent pool — live in 24h.
Browse Talent Pool →
5,000+ vetted builders · open to work
Rather search yourself?
Browse the talent pool — filter crypto-native candidates and reach out direct.
500+Open Jobs
680+Companies
$180kAvg Salary
94%Remote Roles
Latest Crypto Job Vacancies
About this role
Join Crypto.com as a Customer Experience Associate to support users on OG.com, a prediction platform. Help customers navigate and trade confidently while delivering exceptional experiences.
Description
Join the Future of Prediction Markets. OG.com is a fast-growing, CFTC-regulated prediction platform powered by Crypto.com technology. We are the go-to platform for trading sports, culture, politics, and more.
Responsibilities
- Manages incoming contacts from existing or potential customers.
- Initiates outbound contacts to existing or potential customers.
- Identifies and assesses customers’ needs to achieve satisfaction.
- Resolves product or service problems by clarifying the customer's request, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution.
- Follows communication procedures, guidelines and policies, covering interactions with both internal and external customers.
- Meets personal/team targets.
- Maintains customer records by updating account information.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information if required.
- Acts with honesty, integrity and knowledge in supporting and strengthening Company’s culture, values and mission.
- Contributes to team effort by accomplishing related results as needed.
- Works with their line manager and all respective functions to ensure proper customer service is being delivered.
- Handles changes.
- Goes the extra mile to engage customers.
Requirements
- High School Diploma (or equivalent).
- Prior experience in a relevant customer support or customer-facing role.
- Experience in sports or prediction markets would be considered a plus.
- Exceptional written and verbal communication skills in English.
- Excellent computer literacy and comfort adapting to new software and tools.
- Excellent communicator with strong empathy and problem-solving skills.
- Comfortable working in a fast-paced, dynamic environment.
- Strong analytical skills with the ability to think on your feet, make sound decisions, and solve problems efficiently.
- Highly organized with the ability to work independently while remaining a collaborative, reliable team player.
- High integrity, discretion, and a strong sense of initiative and perseverance.
- A respectful mindset that values the personal dignity and rights of every employee and customer.
- A genuine motivation for the role and a strong interest in the financial technologies (FinTech) and services field.
Conditions & Benefits
- Competitive salary.
- Medical insurance package with extended coverage to dependents.
- Attractive annual leave entitlement including: birthday, work anniversary.
- Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
- Work Perks: crypto.com visa card provided upon joining.
Job Details
LocationOffice
AI Score★★★★★☆☆☆☆☆ 5/10
PostedJun 8, 2026 (4d ago)
Tags & Skills
cryptofintechsupportCustomer Supportoffice