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OpenAI is seeking a Deployment Lead for Life Sciences to manage complex system deliveries, focusing on AI capabilities in drug discovery and development. This role requires strong technical project management and customer engagement skills.
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
- Own the technical delivery plan for multiple interdependent workstreams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria.
- Run day-to-day engineering execution. Track and drive delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.
- Embed with customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan. Lead onboarding, adoption, and change management.
- Partner with Product and Research so platform components and research workstreams land in time to support deployment goals.
- Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models.
- Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors.
- Shape how we engage Life Sciences customers.
- Bring 7+ years of customer‑facing technical delivery leadership and have expertise in the Life Sciences space.
- Track record of successfully leading large, complex, high-stakes customer engagements where customer outcomes depended on tight coordination and fast decision making, ideally involving AI.
- Excel in high ambiguity environments. Know how to simplify complex and dynamic work.
- Move fluidly between system level understanding and execution level detail; can dive into customer workflows/data, map constraints, sketch architectures and move ambiguous problems to shipped systems.
- Think strategically and pattern-match. Able to step back from execution detail, recognise broader trends across deployments, and connect customer needs to scalable, reusable solutions.
- Have strong technical fluency and sharp sequencing instincts. Confident discussing technical details, pressure-testing architectures, and making trade-offs.
- Have shipped AI/LLM systems. You understand solution patterns, integration basics, and production pitfalls.
- You’re a translator with executive presence. You make complex technical trade-offs legible to business leaders and convert strategy into day-to-day technical execution.
- Enjoy being onsite with customers to accelerate delivery (often 25-50%, sometimes higher).
- This role is based in New York. We use a hybrid work model of 3 days in the office per week.
- We offer relocation assistance.
- Travel up to 50% is required.