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Equipment Support

Office
◆ 8/10 igamingOtheroffice
About this role

Join Evolution as an Equipment Support team member to maintain gaming equipment integrity and performance. This full-time role in Atlantic City involves inspections, maintenance, and troubleshooting to ensure optimal operation.

Description

America’s 1st online casino is hiring! At Evolution, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games. Since 2006, Evolution has been the leading product company of virtual casino games. We’ve evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world. Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield & Grand Rapids, Michigan, Philadelphia, Pennsylvania, Fairfield, Connecticut and Vancouver, Canada.

Responsibilities

Responsibilities:

  • Keep detailed records of all actions for daily, weekly, bi-weekly, monthly and ad-hoc tasks
  • Communicate any abnormalities or potential integrity issues to direct manager
  • Perform routine checks on machinery to ensure functionality and positive user experience
  • On an occasional basis these following tasks will be required: handling game consumable shipments, weekly cleaning of game shows, plastic equipment handling: scanner frames, shoes, discard holders, etc
  • Carry out any ad-hoc duties instructed by your direct manager that meet the needs of business
  • Complete daily checks on all game consumables ensuring integrity and usable condition
  • Complete daily inventory logs
  • Respond to maintenance request tickets for service and document services in detail
  • Regularly exchange, maintenance and cleaning of shuffler and card counting machines
  • Exchange potentially broken parts with new ones and test functionality of various devices by using different software (putty, DPC tester, etc)
  • Perform various services to roulette tables such as: Wheel rotation, wheel swap, wheel level, correction/releveling/calibration, replacement of changing nano pollers, setup of COM ports
  • Investigate reports of improperly functioning machinery and resolve issues
  • Perform regular changes of all game consumables in play at various intervals including, daily, weekly, monthly and a required in regulatory framework
  • Alert direct manager of all irregularities that may be cause for suspicion or violation of game integrity
Requirements

Qualifications:

  • Basic level of computer skills
  • High sense of responsibility
  • Attentiveness to details and record keeping
  • Ability to work shifts
  • Ability to accurately fulfil the direct management orders and work tasks
  • Complete daily routine balancing specific timelines and unscheduled requests without supervision
  • Functional multi-tasker without sacrificing quality of work
  • Have team spirit and collaborate with other departments to align in studio goals
  • Preferred knowledge of ticket systems and could storage software e.g. SharePoint, Jira, One Drive
  • Handy with common tools
Conditions & Benefits

Our Benefits:

  • Competitive Salary: $18/Hour
  • Comprehensive Health Benefits with Low Cost for Premiums: Medical, Dental, and Vision coverage
  • Generous Paid Time Off: Work hard, recharge
  • Invest in Your Future: Build long-term financial security with our 401(k) plan and company match, helping you save more for the years ahead.
  • Unlimited Growth Potential: Develop your career with a global industry leader.
  • Make an Impact: Support a company at the forefront of online entertainment and technology.
  • Exclusive Employee Perks: Nationwide discounts on shopping, travel, dining, and entertainment.
  • Referral Bonus Program: Earn rewards for bringing exceptional talent to our team.
  • Modern Office Environment: Centrally located workplace with premium amenities and refreshments.
  • People-First Culture: Join a collaborative team that celebrates innovation, achievement, and professional growth.
  • All your information will be kept confidential according to EEO guidelines.
Job Details
LocationOffice
AI Score★★★★★★★★☆☆ 8/10
PostedSep 22, 2026 (20d ago)
Tags & Skills
igamingOtheroffice
Tech Stack
equipment maintenanceinventory trackingtroubleshootingrecordkeepingproblem-solvingteam collaboration

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