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Sardine is seeking a Global Head of Solutions to lead technical teams in fighting financial crime. This remote role involves coaching leaders, managing integrations, and ensuring client success.
Who we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products.
Our culture:
- We hire talented, self-motivated individuals with extreme ownership and high growth orientation.
- We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule.
- We're a remote-first team spread across time zones, so no office to report to - work from wherever helps you do your best work. Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in. So while we love the "coffee shop today, mountains tomorrow" life, this isn't a passport-optional, work-from-anywhere-on-Earth kind of remote - think flexible within your country, not borderless.
What you'll be doing:
- Own Integration and Support engineering, roughly 20 people across three functions
- Build out the playbooks, onboarding, best practices, and SLAs that will let this organization scale smoothly as it grows
- Coach and develop technical leads, helping them grow their teams and their own leadership range
- Get hands-on with scoping and contract structuring where deals need real technical judgment, not just a demo
- Partner with Sales and Account Management leadership so solutions work actively drives cross-sell, upsell, and net revenue retention
- Partner with our POC team that includes Data Scientists to help drive POCs to a success
- Bring deep product fluency so you can guide the team through scoping, delivery, and people challenges alike
What you'll need:
- Experience leading large technical teams (20+) in B2B SaaS, including building out the management layer beneath you
- Domain experience in financial services, fraud, risk, compliance, or banking
- Deep technical and product expertise — enough to guide strategic decisions, contribute to team planning and training, and be credible on integration complexity and scoping
- A track record of building operational rigor — playbooks, SLAs, structured processes — as organizations scale
- Experience scaling a team through a period of rapid growth
- Strong coaching instincts — you can take a talented, fast-rising leader and help them grow
- Comfort leading through growth and change, joining a team that's evolving quickly
Benefits we offer:
- Generous compensation in cash and equity
- Early exercise for all options, including pre-vested
- Work from anywhere: Remote-first Culture
- Flexible paid time off and Year-end break
- Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific
- 4% matching in 401k / RRSP - US and Canada specific
- MacBook Pro delivered to your door
- One-time stipend to set up a home office — desk, chair, screen, etc.
- Monthly meal stipend
- Monthly social meet-up stipend
- Annual health and wellness stipend
- Annual Learning stipend