Head of Project Operations at SOFTSWISS · Web3Vacancy
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Head of Project Operations

Remote
$51,750–$86,250
◆ 8/10 gamingigamingoperationsweb3
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About this role

SOFTSWISS is looking for a Head of Project Operations to lead strategic launch projects in a fast-paced iGaming environment, ensuring operational stability and collaboration across multiple teams.

Description

SOFTSWISS is hiring a Head of Project Operations to lead the coordination and execution of strategic launch projects across multiple markets. In this role, you will drive cross-functional operational processes, ensure launch readiness across all business streams, and support projects through launch and stabilization phases in a fast-paced iGaming environment.

Responsibilities

Key responsibilities

  • Lead and coordinate end-to-end launch processes for new projects and brands.
  • Manage collaboration between Licensing, Setup, Product, Payments, CRM, Support, Fraud, and Marketing teams.
  • Analyze target markets, regulatory requirements, and operational specifics before launch.
  • Ensure readiness across all business and operational streams before go-live.
  • Build and optimize operational workflows and internal processes.
  • Coordinate internal and external stakeholders involved in project execution.
  • Monitor post-launch performance and operational stability. Identify risks, blockers, and process improvement opportunities.
  • Work closely with Product and other internal teams to align priorities and delivery timelines.
  • Support scaling and ongoing development of launched projects.
Requirements

Required Experience

  • Previous experience in iGaming.
  • Experience with launch processes and cross-functional project coordination.
  • Strong understanding of regulated markets and operational environments.
  • Experience managing multiple stakeholders and parallel workstreams.
  • Strong organizational and communication skills.
  • Ability to work independently and drive execution.
  • High level of ownership and proactivity.

Nice to have

  • Experience launching projects in multiple markets.
  • Understanding of payments, antifraud, CRM, or retention-related processes.
Conditions & Benefits

Main Advantages

  • Private health insurance
  • Sports benefits
  • Comprehensive Mental Health Program
  • Free English lessons (online)
  • Local language courses
  • Paid time off
  • Maternity leave support
  • Referral program rewards
  • Upskilling, internal workshops, and participation in professional conferences and corporate events
Job Details
Salary$51,750–$86,250
LocationRemote
AI Score★★★★★★★★☆☆ 8/10
PostedJun 1, 2026 (55d ago)
Tags & Skills
gamingigamingoperationsweb3Otherremote

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