IT Ops Engineer, Networking

What You Will Do

• Own the office and remote network as a reliable, monitored system: wireless, wired LAN and switching, DNS, DHCP, IP address management (IPAM), VPN, and Zero Trust access.
• Run network monitoring, and manage configuration through automation and version control where the platform supports it.
• Own the networking MSP relationship as a technical partner: hold them to outcomes, own the escalation path, and make sure what they build lands back documented and operable by our team.
• Work the shared IT support queue alongside the team, helping Discordians with their day-to-day IT needs.
• Look past the individual ticket to the workflow underneath: find the recurring breakdowns, automate them away, and measure the result in time and risk saved.
• Participate in on-call rotations.

What You Should Have

• Deep, hands-on corporate and enterprise networking: wireless, switching, DNS, DHCP, IPAM, VPN and Zero Trust access.
• Generalist knowledge across identity (e.g. Okta), endpoint management (e.g. Jamf, Intune), SaaS management: enough to carry your share of the queue.
• Real automation chops: comfortable scripting, building no-code and low-code workflows, and using AI to build automation faster. You reach for automation before a runbook.
• A business-problem mindset, strong full-stack troubleshooting instincts, and a collaborative, low-ego, secure-by-design posture with clear written communication.
• 5+ years of experience managing IT systems in high growth tech companies.

Bonus Points

• Network certifications (CCNA, CCNP) or equivalent demonstrated depth.
• Exposure to SOC 2 or SOX access-review processes.
• Background in high-growth consumer tech and multi-region support.

What the Company Offers

• The US base salary range for this full-time position is $156,000 to $195,000 + equity + benefits.
• Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.
• Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.