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Join Blockstream as an Office & Workplace Experience Specialist in Lugano, where you'll create a welcoming environment for employees and visitors, supporting office operations and enhancing customer experience.
Blockstream was founded in 2014 by Dr. Adam Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry-leading Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure.
- Experience in reception, hospitality, customer service, office administration, or similar people-facing roles
- Welcome and assist visitors, clients, and employees in a warm and professional manner
- Deliver a high-quality office and customer experience as the face of the Lugano office
- Support daily office operations and administrative processes
- Handle expense reporting and invoicing activities
- Coordinate meetings, travel arrangements, and events
- Support office management and office move activities
- Manage incoming calls, emails, and correspondence
- Collaborate across teams and support various internal projects
- Experience in reception, hospitality, customer service, office administration, or similar people-facing roles
- Familiarity with office management procedures.
- Highschool diploma or equivalent
- Ability to work independently and as part of a team.
- A genuine customer-oriented mindset and strong interpersonal skills
- Excellent English and Italian communication skills
- German and/or French is highly preferred
- Strong organizational skills and attention to detail
- Proficiency in Microsoft Office and Google Workplace
- Positive, professional, and service-minded attitude
- Curiosity for technology and AI-driven ways of working