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Join Alpaca as an Operations Associate to support payment operations in a dynamic fintech environment. Based in GIFT City, you'll monitor payment workflows and assist with reconciliations.
Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, and more. With over $320 million in funding, we serve financial institutions globally with our APIs, supporting over 9 million brokerage accounts.
- Monitor daily payment operations including deposits, withdrawals, and funding workflows
- Perform reconciliations between internal systems, banking partners, and payment providers
- Investigate and help resolve payment exceptions and operational discrepancies
- Support operational workflows related to payment processing and settlement
- Work with internal teams to resolve payment-related customer issues
- Assist in maintaining documentation for payment operations procedures
- Help improve operational efficiency by identifying process improvements
- Support operational readiness for new payment methods and partners
- 0–2 years of experience in payments operations, financial operations, or fintech
- Bachelor’s degree in Finance, Economics, Business, or Commerce
- Strong attention to detail and ability to work with financial data accurately
- Analytical mindset with good problem-solving skills
- Strong communication and collaboration skills
- Ability to manage multiple operational workflows in a fast-paced environment
- Interest in fintech, payments infrastructure, and financial services
- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card