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◆ 7/10
fintechpaymentsOtherremote
About this role
Plaid is looking for a Payment Risk Strategist to optimize customer risk strategies and improve transaction approvals. Join a diverse team dedicated to enhancing financial interactions.
Description
Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use.
Responsibilities
- Own customer proofs of concept and retros from analysis through recommendations and follow-through.
- Proactively optimize Signal customers, prioritizing accounts with high return rates.
- Read model outputs and diagnose the drivers of authorization and return-rate performance.
- Recommend threshold and rules changes that align with each customer's risk and authorization goals.
- Help Guarantee customers tune thresholds to achieve target authorization rates while protecting loss performance.
- Partner with AEs and TAMs to bring deep product and modeling expertise into customer engagements.
- Improve decision and return reporting from customers to strengthen their experience and Plaid's models.
- Turn recurring customer insights into onboarding playbooks and product requirements.
Requirements
- 5–10 years of experience
- Comfortable pulling and cutting your own data (SQL)
- Experience interpreting risk, decisioning, or other quantitative model outputs.
- Experience diagnosing performance problems and making data-backed threshold or rules recommendations.
- Strong customer-facing consulting and communication skills.
- Experience partnering across go-to-market and technical teams.
- Demonstrated ability to build repeatable processes in an ambiguous environment.
- [Nice to have] Experience at a fraud or risk-scoring vendor, credit bureau, or bank / processor risk team.
- [Nice to have] Familiarity with cash flow or bank transaction data.
Conditions & Benefits
- Additional compensation in the form(s) of equity and/or commission are dependent on the position offered.
- Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k).
- Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location.
- Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
Job Details
Market range (est.)$90k–$180k
LocationRemote
AI Score★★★★★★★☆☆☆ 7/10
PostedOct 2, 2026 (10d ago)
Tags & Skills
fintechpaymentsOtherremote
Tech Stack
SQL