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Join Alpaca as a Project Manager to lead enterprise integrations, manage timelines, and ensure successful project delivery in a remote setting. Ideal for candidates with strong communication skills and a background in FinTech.
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totaling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
- Own end-to-end project management for enterprise launches using our brokerage APIs (equities, crypto, options, and more)
- Collaborate with external stakeholders (product, engineering, compliance teams, etc.) to scope, plan, and execute integration timelines
- Work cross-functionally with internal teams (BD, engineering, legal, compliance, operations and customer success) to resolve issues and align on resources
- Facilitate weekly partner check-ins, drive action items, and ensure progress toward key deliverables
- Track and report on project status, risks, and dependencies to internal leadership and partner stakeholders
- Help partners navigate onboarding requirements, such as KYC, AML and regulatory disclosures
- Document processes and continuously improve onboarding frameworks to scale future partner integrations
- Be the voice of the customer internally at Alpaca.
- 2+ years of enterprise-level business project management experience with strong process, analysis, design, and documentation skills
- Strong verbal and written communication skills for English & Chinese speaking clients
- Demonstrated problem-solving ability and attention to detail
- Flexibility to work with customers around the world
- Familiarity and interest in FinTech, financial markets, and investing applications
- Experience with communication and project management tools such as Slack, JIRA, Confluence, Basecamp and Google Workspace
- Startup mindset
- Sales and customer success background
- Training/enablement experience
- Brokerage/stocks experience
- Crypto experience
- Technical background, including familiarity with Metabase, experience with modern APIs (REST, Websockets, Server Sent Events), experience with enterprise software implementations, technical troubleshooting skills, experience with issue management (JIRA) and API logging tool, familiarity with Postman and curl requests.
- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card
- Equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.