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◆ 7/10
igamingOtheroffice
About this role
Join Immense Group as a PSP Relationship Manager to enhance payment strategies and improve customer experiences in a fast-paced iGaming environment.
Description
At Immense Group, we are guided by our core values of passion, boldness, and integrity. We strive to create an environment where our people thrive, driven by a love for innovation and a commitment to delivering exceptional player experiences.
Responsibilities
- Own the company’s payment strategy across several markets and brands.
- Handle overall product improvement through data analysis.
- Assist in payments projects, researching and testing new products.
- Manage relationships with PSPs and negotiate fees.
- Inform stakeholders of new payment providers and features.
- Liaise with stakeholders related to payments roadmap and integrations.
- Analyze daily performance and provide reporting.
- Improve cashier and search for new payment solutions.
- Monitor payment providers to maximize acceptance rates and reduce chargebacks.
- Provide training to stakeholders on new methods/features.
- Resolve technical issues and support internal teams.
- Perform any other related tasks.
Requirements
- Relevant experience in PSP management and iGaming payments.
- Excellent negotiation and communication skills.
- Knowledge of various payment methods and market acceptance.
- Experience in cashier and payment provider integrations.
- Knowledge of JIRA, Microsoft Office, especially Excel, and PowerBI.
- Excellent analytical skills.
- Ability to work under pressure in a fast-paced environment.
- Self-motivated and takes ownership.
Conditions & Benefits
- Private health insurance.
- Wellness allowance up to €300 per year.
- Fresh and healthy breakfast & lunch prepared daily.
- Birthday leave.
- Company and team-building events.
Job Details
Market range (est.)$90k–$180k
LocationOffice
AI Score★★★★★★★☆☆☆ 7/10
Riskhigh-risk
PostedOct 2, 2026 (10d ago)
Tags & Skills
igamingOtheroffice
Tech Stack
PSP managementiGaming paymentsnegotiationcommunicationpayment methodscashier integrationsJIRAMicrosoft OfficeExcelPowerBIdata analysis