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Join Betsson Group as a Senior Corporate IT & Applications Engineer to enhance internal processes and support employees with your IT expertise.
We are looking for a talented Senior Corporate IT & Applications Engineer for the Betsson Georgia brand. In this role, you will work closely with internal teams and external vendors, combining technical expertise with a service-oriented approach to solve issues, improve processes, and support our employees.
- Administer internal and vendor applications, including user accounts, roles, permissions, configurations, troubleshooting, and testing.
- Manage user access requests, periodic access reviews, RBAC, and related documentation.
- Administer Jira and Confluence, including projects, workflows, permissions, dashboards, automation, spaces, and templates.
- Manage Active Directory, Microsoft 365, Exchange Online, and Entra ID, including users, groups, mailboxes, licenses, MFA, Teams, SharePoint, and OneDrive.
- Support employee onboarding, internal transfers, and offboarding from an IT perspective.
- Provide 2nd and 3rd level IT support and technical guidance to colleagues.
- Work closely with vendors and internal teams to investigate, escalate, and resolve technical issues.
- 4+ years of experience in IT support, system administration, application administration, or a similar role.
- Hands-on experience with Active Directory, Microsoft 365, Exchange Online, and Entra ID.
- Practical Jira & Confluence administration experience.
- Experience with access management and RBAC.
- Strong troubleshooting, documentation, and organizational skills.
- Experience working with vendors and cross-functional teams.
- Fluent Georgian and working-level English.
- Service-oriented mindset and strong communication skills.
Nice to Have:
- PowerShell or other automation/scripting experience.
- Atlassian certification or Jira Service Management experience.
- Experience with SSO/SAML/SCIM, Intune/MDM, or ITIL.
- Experience in regulated industries such as gaming or financial services.
- Experience participating in audits.
- Working in a fast-growing business with professional management teams.
- Value-driven, challenging, and development-oriented organizational culture.
- Non-formal, creative, and comfortable environment.
- Opportunity to fulfill your potential in a diverse and fast-paced setting.