Senior Key Account Manager

Key Responsibilities

• Client Portfolio Management

- Manage a selected number of high-priority strategic accounts that require senior-level engagement, long-term relationship building and a highly personalised commercial approach. - Lead strategic reviews, negotiations and growth planning for these accounts. - Serve as the senior commercial point of contact for these clients. - Act as the primary point of contact for operators on all commercial matters: product, promotions, performance and issue resolution. - Conduct regular meetings with each operator to review performance, identify opportunities and align strategies. - Ensure that no operator in the portfolio is left without appropriate commercial attention.

• Growth & Upselling

- Identify growth opportunities within the portfolio — new products, dedicated tables, exclusive content and promotional mechanics. - Propose and negotiate initiatives with operators that expand Evolution's presence within their platform. - Monitor KPIs for each account and identify early signals of risk or growth potential. - Support the negotiation and sale of dedicated tables, coordinating internally with the Commercial Team Manager and product team.

• Commercial Policy & Pricing

- Apply Evolution's commercial guidelines and pricing policy across all accounts in the assigned portfolio. - Ensure that commercial conditions agreed with each operator are consistent with the regional strategy and properly documented.

• Commercial Execution

- Execute the commercial strategy defined by the Commercial Team Manager within each account in the portfolio. - Coordinate with Product, Promotions, Integrations and Marketing teams to ensure operators have the materials, tools and support they need. - Manage the commercial onboarding of newly assigned operators, ensuring a fast and smooth activation. - Maintain an updated pipeline and report regularly to the Commercial Team Manager on portfolio status.

• Reporting & Planning

- Report to the Commercial Team Manager on portfolio performance, opportunities, risks and market developments. - Contribute to the territory commercial planning process with a grounded view of each account's growth potential. - Use the team's commercial tools consistently and keep all information up to date.

The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; The scope of the job may also be subject to change as necessitated by business demands.

Qualifications

• Minimum 1 year of experience in a similar role
• Advanced English proficiency
• Spanish is preferred
• Strong data analysis skills
• Proficiency in Jira and Excel
• Market experience in similar roles is highly valued