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Join Airbnb as a Senior Manager in Intelligence & Advocacy, leading teams to combat fraud and ensure compliance across global markets. Drive proactive intelligence and regional advocacy strategies to enhance safety for hosts and guests.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
A Typical Day:
- Lead the Intelligence & Advocacy team.
- Manage the Fraud Intelligence manager and three Global Trust Advocacy regional leads (APAC, EMEA, LATAM) — building a high-performance, distributed team with clear goals, regular coaching, and a strong culture of ownership.
- Set the strategy and operating rhythm for how Intelligence & Advocacy delivers against I&I's roadmap and FSD's organizational priorities.
- Represent Intelligence & Advocacy on the FSD leadership team — bringing the proactive intelligence and regional advocacy perspective to org-wide decisions.
- Build and deepen strategic relationships with regional GMs, Country Managers, and local leadership across every market.
- Drive fraud intelligence strategy.
- Own the strategic direction of FRINT — the team responsible for proactively identifying, analyzing, and disrupting novel fraud threats before they scale across the platform.
- Oversee the team's intelligence cycle: detecting anomalies and emerging patterns, analyzing fraud networks and threat actor methodologies, implementing real-time mitigations via grigri and live rules engines, and reporting findings to leadership and cross-functional partners.
- Partner with Trust Engineering, Data Science, and Product to translate intelligence findings into automated detection rules, platform defenses, and upstream policy changes.
- Own global trust advocacy and regional compliance.
- Understand regional compliance, local legal requirements, and cultural nuances across FSO queues — serving as the authoritative voice on what global enforcement strategies need to adapt to work locally and advocate for localized solutions to enable regional growth.
- Ensure global playbooks built by GM and platform teams translate well to local execution — proactively identifying where global-default approaches create compliance risk, cultural friction, or operational gaps in non-US markets.
- Lead structured stakeholder engagement with Country Managers, regional business leads, Legal, Public Policy, and Supply teams across APAC, EMEA, and LATAM — hosting QBRs, forums, and recurring syncs that build trust and surface regional priorities early.
- Translate regional risk signals into standardized intelligence briefs that feed directly into FSO planning, product roadmaps, and prioritization.
- Influence and partner cross-functionally.
- Build strong relationships with Product, Engineering, Data Science, Legal, Public Policy, and regional business teams to ensure FSO's proactive intelligence and regional needs are represented early in planning.
- Communicate complex fraud intelligence and regional compliance considerations clearly to executive and senior leadership audiences — making the invisible visible.
- Act as a thought partner to peers on the FSD leadership team, helping the org make better decisions through proactive intelligence, regional insight, and advocacy for localized execution.
Your Expertise:
- 12+ years of experience in trust and safety, fraud intelligence, risk operations, or a related field — with a track record that spans both deep analytical work and cross-functional leadership.
- 5+ years managing teams, including experience managing managers — you know how to build team capability, set clear expectations, and develop people toward greater autonomy and scope.
- Demonstrated experience in fraud intelligence, risk strategy, or threat analysis — you understand how fraud actors operate, how detection systems work, and what it takes to stay ahead of evolving tactics.
- Deep understanding of regional and international trust and safety dynamics — you've navigated local legal requirements, regulatory landscapes, and cultural nuances across multiple markets, and you know how global-default strategies break down in practice.
- Strong cross-functional influence skills — you know how to build credibility with regional business leaders, Legal, Policy, and Product partners, and how to translate FSO needs into language that moves roadmaps and decisions.
- Analytical depth — you can interpret large volumes of data, surface insight from ambiguous signals, and build compelling cases from both quantitative and qualitative inputs.
- Clear, direct communicator — you produce authoritative intelligence products and present regional risk assessments to executive audiences with confidence and precision.
- Experience operating in a global, distributed team environment — you thrive across time zones, cultures, and organizational contexts without losing clarity or accountability.
- Familiarity with fraud detection tooling, rules engines, or intelligence platforms is a strong plus — you don't need to build them yourself, but you understand how they work and what your team needs to succeed.
How We'll Take Care of You:
- Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands.
- The base pay range is subject to change and may be modified in the future.
- This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
- Pay Range $175,000 — $220,000 USD.
✓ Direct apply: you message the hiring person. No ATS.