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◆ 6/10
aicryptofintechweb3
About this role
Join OKX as a Senior Product Director to lead the AI product agenda, focusing on user-facing and operational AI systems to enhance user experience and internal operations.
Description
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.Responsibilities
What You’ll Be Doing
- User-Facing AI: Lead the strategy and execution of OKX's conversational AI assistant — an experience that lets users onboard, trade, stay informed, and get support through natural language. You will define what this product is, how it earns user trust, and how it deepens over time.
- Operational AI & Agent Systems: Own the agentic AI roadmap for OKX's internal functions — compliance, risk, fraud, and operations. You will identify the highest-leverage workflows, lead their systematic transformation into agent-driven systems, and ensure every output is traceable and regulatorily defensible.
- AI Platform: Own the product design of shared infrastructure that powers both mandates — orchestration, evaluation, safety architecture, and the governance layer that makes AI products configurable and auditable across all markets.
Requirements
What We Look For In You
- 12+ years in product & tech, with 5+ years in a senior leadership role owning technically complex products at scale
- Proven track record shipping conversational AI or agentic AI products — as the owner, not a contributor
- Deep familiarity with LLM product architecture: multi-agent systems, RAG, tool use, evaluation, and safety design
- Experience operating in regulated environments where auditability and explainability are hard requirements
- Strong consumer product instinct alongside operational product rigor
- Fluency in financial markets and what it takes to earn user and institutional trust
- Executive-level communication in English and Mandarin
Conditions & Benefits
Perks & Benefits
- Competitive total compensation package
- L&D programs and education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
Job Details
Market range (est.)$120k–$245k
LocationOffice
AI Score★★★★★★☆☆☆☆ 6/10
PostedOct 9, 2026 (3d ago)
Tags & Skills
aicryptofintechweb3Product Manageroffice