Web3 Jobs & Crypto Jobs Where crypto teams hire. Where builders get found.

## Key Responsibilities - **Customer Discovery.** Immerse yourself in customer workflows, constraints, motivations, and pains. Capture revealed preferences and weigh them against stated preferences and internal vision. Use this to maintain strong intuitions and data-backed positions on where the product should go. - **Roadmap Alignment.** Synthesize customer learnings, the existing roadmap, sales requests, and engineering priorities into a sequenced plan that different teams can execute against. - **Outcomes Ownership.** Own outcomes from vaguely identified needs to solutions with real-world impact. Define what to build and why. Identify, surface, and reconcile tradeoffs. Push through cross-functional blockers. Be the CEO of whatever initiative you’re involved with. - **Measurable Outputs.** Introduce metrics wherever helpful. Own tracking and iterating based on them. - **Sales Enablement.** Review personalized sales collaterals. Join prospective calls. Work closely with BD to help close deals. - **Institutional-Grade Product Readiness.** Bake real institutional requirements — control, permissioning, auditability, performance guarantees, operational clarity, risk, SLAs, procurement — into product decisions from day one. - **Cross-Functional Facilitation.** Find blockers throughout tech, sales, and marketing and proactively help unblock them.

## What are we looking for ### The Intangibles - **Reconciliation of Competing Forces.** Practically reconcile Web3 engineering principles with institutional requirements; fast iteration with financial-system rigor; and technical depth with commercial urgency. - **Engineering-Credible Partnership.** Earn engineering trust with thoughtful tradeoff weighing, deep technical reasoning, intellectual honesty, and treatment of technical debt as a first-class citizen. - **Business-Credible Partnership.** Earn BD trust by engaging deeply with customers, translating commercial objections into product clarity, and finding scalable product paths rather than reacting to every request as a bespoke feature. - **Strategic Ownership.** Maintain a written, opinionated where-to-play / how-to-win for your area, reviewed quarterly. - **Market Research.** Understand the competitive and ecosystem landscape: who else is solving adjacent problems, where we are differentiated, where we are behind, and what market shifts should change our product decisions. ### The ideal persona - **Exceptional Communicator.** You create alignment across teams with different incentives, contexts, and communication styles. You know how to ask the right questions in the right forums to uncover what matters, resolve ambiguity, and move decisions forward. Communicates with clarity, humility, positivity, and bias for action. - **“A Barrel, Not Ammunition”.** You ship outcomes end to end and pull others toward goals; you're not waiting to be pointed at a problem. Blockers that would stop others merely motivate you to move faster. - **Builder Who Leads by Example.** You’re a builder who thrives in the feedback loop between customers and engineers. - **AI-Native.** You use AI to push your limits, ship faster, and think clearer. Your entire way of working changed drastically with every step-function improvement in the models. - **First-Principles Thinker.** Rigorous from first principles, structures complex problems into clear mental models. - **Hungry.** Insatiable appetite for learning coupled with a joy of being wrong. - **Mission-Driven.** Combine a passion for our mission to advance personal freedom for all with a passion to build a world-defining company, reaching PMF at scale. - **Energized by Ambiguity.** Enjoy taking action as the only path to gather information. Thrive in ambiguous settings while giving a sense of transparency balanced with confidence to stakeholders.

## Disclaimer - This job is not on easy mode. We love what we do and we work hard to achieve our goals. This job requires flexible working hours across stakeholders in different time zones. - The job is fully remote; some travel is necessary to get the job done. - We believe in executors. Vision-only or narrative-heavy leaders without execution depth won’t thrive here. Leaders who empower others while getting their hands dirty do thrive. - Matter Labs, as well as all of tech, is at an inflection point. Our entire roadmap can change in response to fundamental structural changes. You must be adaptive and open-minded, driven by output and team success.