Get Discovered
No applications. Teams find and message you directly.
No account needed. Teams find you and reach out directly.
0 people already in the pool
◆ 8/10
cryptooperationsOtherremote
Join Talent Pool
✓ Direct apply: you message the hiring person. No ATS.
About this role
Join Coinbase as a Specialist in Market Operations, providing frontline support across exchanges. Work remotely while ensuring trading systems run smoothly and efficiently.
Description
At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency; it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for 'good enough,' you belong here.
Responsibilities
- Own real-time functional and technical support for electronic trading, clearing systems, and exchange applications across CDE and Deribit.
- Investigate and resolve customer inquiries related to exchange functionality, market events, connectivity, product schedules, and business technology.
- Provide front-line support for internal and external investigations tied to exchange operations, including error trade analysis and resolution.
- Coordinate with product and development teams to launch new products, implement platform updates, and execute deployment testing in pre-production environments.
- Support onboarding and ongoing operational enablement of clients and vendors across both exchanges, including prediction markets and event contracts listed on CDE.
- Identify, document, and recommend operational process improvements aligned with business objectives and platform growth.
Requirements
- BA/BS in Information Systems, Economics, Finance, or a technical field, with 1+ years of experience in financial markets operations or a technical operations role.
- Demonstrated product and operational knowledge of listed futures or options, including hands-on experience with error trade analysis and resolution.
- Proven ability to diagnose and articulate complex technical problems and solutions to both technical and non-technical audiences.
- Experience delivering multi-channel support (voice, email, chat) with documented ability to maintain quality under high-volume, time-sensitive conditions.
- Familiarity with prediction markets, event contracts, FIX protocol, network protocols, SQL, or CRM tools such as Salesforce and JIRA is a plus.
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Conditions & Benefits
- Target annual base salary range: $120K-$200K.
- Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).
- Remote-first work environment with quarterly in-person sessions.
Job Details
Salary$120,000–$200,000
LocationRemote
AI Score★★★★★★★★☆☆ 8/10
PostedSep 22, 2026 (14h ago)
Tags & Skills
cryptooperationsOtherremote
Tech Stack
Information SystemsEconomicsFinancefinancial markets operationstechnical operationserror trade analysisFIX protocolnetwork protocolsSQLSalesforceJIRA
Join Talent Pool
✓ Direct apply: you message the hiring person. No ATS.